Vitally alternatives and competitors
The closest alternatives to Vitally are Gainsight, Planhat, Scratchpad and ChurnZero.
Vitally is a customer success platform for B2B software companies. It pulls product usage, CRM, support and billing data into one account view, scores customer health on rules the team sets, and runs the work through playbooks, projects, tasks, shared docs, surveys, email and dashboards.
6 alternatives to Vitally
What each product does, with its price where the vendor publishes one.
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Gainsight sells customer success software to B2B companies, built around health scoring, churn risk, renewal and expansion workflows, and automation deep enough that many deployments run a dedicated administrator.
Price: Quote only, editions sold with user and customer limits
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Unified customer platform for recurring revenue businesses, built on a flexible data foundation rather than around a fixed customer success object model.
Price: No published price
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Scratchpad is a workspace for working in Salesforce.
Price: One plan at $16 a user a month billed annually, or $20 monthly
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Customer success platform for subscription businesses, built around knowing which accounts are at risk before a renewal date arrives.
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Odie, formerly Totango, is a customer knowledge engine for B2B post sales teams. Totango announced the new name on 10 September 2026, and the company now contracts as Totango, Inc. doing business as Odie.
Price: Customer Knowledge Engine from $500 a month; Customer Operating System from $1,500
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Minoa builds financial business cases from a company's value framework and the context of a specific deal. Sellers bring CRM records, discovery notes and call transcripts into a shared model, then work with the buyer on assumptions, benefits, investments and payback.
Vitally alternatives, answered
What are the best alternatives to Vitally?
The closest alternatives to Vitally are Gainsight, Planhat, Scratchpad, ChurnZero and Odie. Gainsight sells customer success software to B2B companies, built around health scoring, churn risk, renewal and expansion workflows, and automation deep enough that many deployments run a dedicated administrator. Scratchpad is a workspace for working in Salesforce. Odie, formerly Totango, is a customer knowledge engine for B2B post sales teams.
Who are Vitally's competitors?
Vitally's competitors in the Customer Success & Retention category include Gainsight, Planhat, ChurnZero and Odie.