Gainsight alternatives and competitors
The closest alternatives to Gainsight are ChurnZero, Planhat, Vitally and Odie.
Gainsight sells customer success software to B2B companies, built around health scoring, churn risk, renewal and expansion workflows, and automation deep enough that many deployments run a dedicated administrator.
6 alternatives to Gainsight
What each product does, with its price where the vendor publishes one.
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Customer success platform for subscription businesses, built around knowing which accounts are at risk before a renewal date arrives.
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Unified customer platform for recurring revenue businesses, built on a flexible data foundation rather than around a fixed customer success object model.
Price: No published price
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Vitally is a customer success platform for B2B software companies. It pulls product usage, CRM, support and billing data into one account view, scores customer health on rules the team sets, and runs the work through playbooks, projects, tasks, shared docs, surveys, email and dashboards.
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Odie, formerly Totango, is a customer knowledge engine for B2B post sales teams. Totango announced the new name on 10 September 2026, and the company now contracts as Totango, Inc. doing business as Odie.
Price: Customer Knowledge Engine from $500 a month; Customer Operating System from $1,500
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End to end revenue operating system for enterprise go to market teams, sold as the consolidated alternative to running forecasting, conversation intelligence, engagement and analytics as separate contracts.
Price: Custom proposal by module
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Cirrus Insight, a Cirruspath, Inc. company founded in 2011 and now based in Raleigh, North Carolina, has spent over a decade doing one unglamorous thing: capturing every email, calendar event and task from Gmail and Outlook into Salesforce so the CRM reflects what actually happened.
Gainsight alternatives, answered
What are the best alternatives to Gainsight?
The closest alternatives to Gainsight are ChurnZero, Planhat, Vitally, Odie and Aviso. Vitally is a customer success platform for B2B software companies. Odie, formerly Totango, is a customer knowledge engine for B2B post sales teams.
Who are Gainsight's competitors?
Gainsight's competitors in the Customer Success & Retention category include ChurnZero, Planhat, Vitally and Odie.