Planhat pricing
Planhat publishes no pricing. Every plan, add on and service is quoted through an enquiry form, and its pricing FAQ covers user types, View Users, local currency, payment methods, billing terms, onboarding and access to a dedicated customer success manager.
How Planhat pricing works
- Pricing model
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Quoted subscription across CRM, customer success and professional services automation, with the same platform in every plan. That platform covers the data model and custom fields, native integrations and an open API, project and task management, email and calendar, templated and advanced automations, the Planhat AI Platform, dashboards, presentations, advanced permissions and audit logs.
Four add ons are sold separately: Upgraded AI Platform, Advanced Service, Email Marketing and Advanced Portals. Planhat sells several user types, including View Users, so who needs access shapes the quote. There is no free trial or self serve purchase.
- Setup and implementation
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Onboarding and implementation, technical deployment and AI deployment are sold as professional services beside the subscription, with no published fee. Managed services, 24/5 support, strategic advisory and premium services are quoted the same way.
Planhat pricing against its alternatives
Published prices for Planhat and the products closest to it. Each figure is as the vendor publishes it, in its own currency and billing unit.
- PlanhatNo published price
- GainsightQuote only, editions sold with user and customer limits
- OdieCustomer Knowledge Engine from $500 a month; Customer Operating System from $1,500
- ChurnZeroQuote only, no published figure
- TogileNo published price. Reported as unlimited users at a fixed price, with a free plan
- RoxCore $50 a month; free tier with 2,000 agent actions a month; Enterprise quoted
- VitallyNo published price. Three plans, each quoted
Planhat pricing, answered
How much does Planhat cost?
Planhat does not publish a price. Every plan, add on and service is quoted through an enquiry form, and its pricing FAQ covers user types, View Users, local currency, payment methods, billing terms, onboarding and access to a dedicated customer success manager.
Does Planhat charge a setup or implementation fee?
Onboarding and implementation, technical deployment and AI deployment are sold as professional services beside the subscription, with no published fee. Managed services, 24/5 support, strategic advisory and premium services are quoted the same way.