Topo

An AI agent runs most of the prospecting work: it monitors signals, turns plain language prompts into lead searches, researches and qualifies accounts, builds and refills lists, drafts each message from the lead's signal context and suggests replies. Beneath it sits a conventional outbound platform, with a contact database, multichannel sequences, managed email infrastructure and CRM sync, that would still work without the models.

In copilot mode reps review and approve every lead and every message before outreach goes out, and the agent can flag leads for approval or add steps for a single prospect. Customers set the ideal customer profile, messaging and guardrails, and the agent drafts within them. It also launches and refills sequences on its own as new qualified leads arrive. How a running sequence is stopped, and what the agent may send without approval when copilot mode is off, are not described.

The agent adapts to each customer through retrieval and prompt level conditioning rather than shared model weights, but the language models and providers behind drafting, research and qualification are not named. Qualification follows criteria the customer tunes during onboarding, while how the agent weighs signals and picks leads is not explained. Whether AI drafted messages are identified to recipients is not addressed.

Named customers attach figures to their results. Siit reports up to three times the response rate from IT directors and vice presidents, Blabla up to 30 qualified meetings, and Certif-ia reps spending their time selling rather than searching for data, while Sifflet booked meetings with Nike, Walmart and Bose. Customers are said to commonly see three to five times more qualified pipeline than manual prospecting. Periods, baselines and how meetings and pipeline were counted are not given, and most figures are framed as upper bounds.

Suppression lists, centralized contact tracking, volume throttling and automated opt out handling are built in, and the trust center ties them to ePrivacy rules and the GDPR right to object. Exclusion lists from the CRM, a CSV or the API keep open deals and people who should not be contacted out of sequences. US commercial email law, how unsubscribe links are inserted, and the rules for call tasks reps dial from their own phones are not addressed.

Capsule SAS, the Paris company behind Topo, answers GDPR rights requests within 30 days, sets retention periods by purpose and keeps data primarily in the EU, relying on adequacy decisions or standard contractual clauses for transfers. Customers act as controllers and Topo as processor under a DPA for every engagement, with subprocessors listed in the trust center. The DPA itself is not public, and the lawful basis for contacting prospects is left to customers.

Contact and company data comes from third party providers that Topo orchestrates rather than owns, with Cognism, FullEnrich, Exa, Linkup and Theirstack named among them, and Topo does not sell or resell raw datasets. Processing is limited to business contact data and company signals, with no sensitive categories and no scraping of private accounts. The license terms behind each source and any indemnity for the data are not stated.

LinkedIn connection requests and direct messages run inside automated sequences alongside email, and a Chrome extension comes with every plan. The method behind the LinkedIn steps, and how they fit a platform that prohibits automated activity, is not addressed. Email sending runs on secondary domains Topo provisions, Google Workspace data stays under Google's Limited Use rules and is shared with Nylas and Supabase, and HubSpot and Salesforce connect through native integrations.

Customer data does not train foundation models, tenants are kept apart, and the agent adapts to each customer through retrieval and prompts rather than shared weights. Google Workspace data is kept out of generalized model training. Service related personal data may be kept for up to three years after an account closes, and deletion terms for customers' prospect data sit in a DPA that is not public.

Messages go out from reps' own mailboxes and LinkedIn accounts, drafted by the agent from each lead's context. Whether recipients are told that a message was written by AI, and any position on the transparency duties in Article 50 of the EU AI Act, are not addressed, which matters for a company selling largely to European teams.

HubSpot and Salesforce sync both ways, importing records and custom field mappings for list building and sending back activity, exclusions and logs, with ownership synced to route leads. Pipedrive connects on Team, Salesforce requires Enterprise, Slack carries new lead alerts, and a public API supports custom CRM integration and automation. Sync conflict rules, object coverage and an API reference are not shown.

Topo runs as a multi tenant service on Render's managed platform behind Cloudflare, with data in Neon PostgreSQL and Redis inside private networks and workflows on Temporal Cloud, and an architecture diagram is available on request. Data is kept primarily within the EU. Specific hosting regions, single tenant options and any residency choice for customers outside the EU are not stated.

A SOC 2 Type II audit by Prescient Assurance and an annual third party penetration test are listed in the trust center, with both reports available on request rather than for download. The trust center enumerates 89 monitored controls across access, network, data protection and change management, including encryption at rest and in transit, enforced MFA on internal tools and continuous monitoring through Vanta. The audit period is not shown.

Solo costs $89 per seat a month for up to two seats with 1,000 credits each and three signals running, Team $129 per seat a month from three seats with 1,600 credits and unlimited signals, and Enterprise is quoted from ten seats with 2,000 credits. Credit costs per action are listed, from one credit for a verified email to ten for a direct dial or a signal sourced lead. The price of extra credits, the sending limit on each plan and the billing period are not shown, and contracts signed on an order form can set fees by leads contacted per month instead.

Subscriptions renew automatically unless written notice of non renewal arrives at least 30 days before the term ends, and early termination carries no refund. Activity, exclusions and logs sync into HubSpot or Salesforce, and individuals hold a GDPR right to portability. Exporting sequences, lists and enriched contacts at the end of a contract, and deleting customer data after termination, are not covered in public terms.

Email runs on infrastructure Topo manages end to end. It buys secondary domains so the primary domain stays clean, configures SPF, DKIM and DMARC on each, spreads a small number of mailboxes across many domains, and puts every new mailbox through a private warmup network before real outreach.

Each mailbox is spam tested every two weeks, volume throttles automatically when its health dips and ramps back as it recovers, and a dashboard shows inbox placement, domain health, authentication status and spam filter score for every mailbox. Daily sending limits per mailbox are not stated.

Plans step from Solo for founders and small teams to Team from three seats and Enterprise from ten, all aimed at B2B sales teams running outbound. Named customers are mostly European software startups, among them Siit, Sifflet, Blabla, Certif-ia and Diana HR, and the company works from Paris and San Francisco. Supported languages and the geographic coverage of the contact data are not stated.