Tuco shipped Tuco for Slack, which posts each lead conversation into a chosen Slack channel as its own thread. Replying in the thread texts the lead from the same line they have been talking to, inbound photos, files and voice notes land in the thread, and AI copilot drafts appear with Send and Edit buttons. Messages sent from the inbox, sequences, the API or the AI agent are mirrored into the thread as well.
Reps can work iMessage and SMS conversations from Slack without opening Tuco, which also puts those conversations in front of anyone with access to the channel.