Outdoo release v4.0.0 merged its separate Roleplay and Revenue Intelligence products into one interface, and performance pages now switch between real calls and practice calls. Every scorecard now opens with an AI coaching summary giving a one line verdict, what went well, the biggest gap and a plan for the next call, and the Revie assistant can answer questions about practice calls as well as customer calls.
Coaching on practice and real calls now sits in one place, so managers can see whether roleplay is changing what reps do on live calls.