Chili Piper shipped several routing changes. A Tie Break Order setting picks a team member at random when reps are tied on credits for a lead, Marketo and Salesforce nodes can now sit on the same routing path through a retry matching option that absorbs sync delays, and dynamic tags in guest facing messages resolve from any enrichment source rather than only from Smart Parameters.
The tie break is a fairness fix that sounds trivial and is not, because ties resolved by list order quietly hand volume to whoever sits first. The retry matching change addresses the more expensive failure, which is a lead falling out of a routing path because two systems disagreed about whether a record existed yet.