Gong vs Jiminny (2026)
The choice here is between a coaching tool sized for a mid market sales floor and a revenue platform in which coaching is one part. Jiminny records email, phone and video, scores calls and reps against the team's own playbook, lets a manager whisper guidance to a rep during a live call, and writes notes, fields and follow ups into HubSpot or Salesforce. It pitches itself at teams of 5 to 50 reps and promotes one flat fee with no usage meter, though it publishes no price list. Gong records the same conversations and carries them into forecasting, engagement, enablement and agents through its Revenue Graph, priced per user plus a platform fee that grows with the number of users supported. Both keep data on AWS with EU storage available, and both give the customer 30 days after termination to export recordings before deletion. Jiminny fits a manager led coaching program in a HubSpot or Salesforce shop. Gong fits an organization that wants call data running through forecasting and engagement as well.
- Forecast reviews, sequencing and enablement should all draw on the same conversation data. Gong runs Forecast, Engage and Enable from one Revenue Graph.
- Data must sit in a region the customer picks. New Gong customers choose US or EU storage and can bring their own encryption key.
- The analytics team wants call data in its own warehouse through Gong Data Cloud and open APIs.
- Managers coach during live calls. Jiminny lets a manager whisper guidance to the rep while the conversation is still running.
- The team sells in several languages. Jiminny records and transcribes conversations in more than 60 of them.
- The team works in HubSpot and wants answers about calls and deals inside the CRM through Ask Jiminny.
This comparison is published by GTM Tech Index, an independent research platform that compares go to market software vendors objectively. Gong and Jiminny are each graded against the same capability taxonomy, from each vendor's own public materials, under the GTM Tech Index verification standard. No vendor pays for placement, and no vendor has reviewed this page. How this evidence is graded
Plain facts
| Gong | Jiminny | |
|---|---|---|
| Primary category | Conversation Intelligence | Conversation Intelligence |
| Founded | 2015 | 2016 |
| Headquarters | San Francisco, CA, United States | London, United Kingdom |
| Website | www.gong.io | www.jiminny.com |
Side by Side
| Axis | G Gong |
J Jiminny |
|---|---|---|
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AI Capability
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| AI Centrality | ||
| Autonomy and Oversight Model | ||
| AI Disclosure and Model Transparency | ||
| Operational and Outcome Evidence | ||
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Compliance and Risk
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| Outreach Compliance Posture | ||
| Data Privacy Posture | ||
| Data Licensing and Provenance | ||
| Platform Terms Exposure | ||
| AI Safety and Data Stewardship | ||
| Recipient Disclosure and Authenticity | ||
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Integration and Deployment
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| Ecosystem and Integration Depth | ||
| Deployment Model and Data Residency | ||
| Security Certifications and Trust Center | ||
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Commercial and Operational
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| Commercial Transparency | ||
| Exit and Data Portability | ||
| Deliverability and Sending Discipline | ||
| Segment and Market Coverage | ||
The short version of each
Gong
Gong treats the call recording as the start of a revenue workflow. Its Revenue Graph links calls, email, SMS, calendar events and LinkedIn messages to accounts and deals, and Gong Forecast, Gong Engage, Gong Enable and Gong Agents all work from that graph, so a risk raised on a call can surface in a forecast review or a drafted follow up. More than 300 integrations, two way CRM sync for Salesforce, Dynamics and HubSpot, open APIs, webhooks and an MCP server carry the data elsewhere. Pricing is per user licenses plus a platform fee based on users supported, with integrations free and no rates on the page, and the GTM Tech Index grades it C on commercial transparency. Storage sits on AWS in a US or EU data center picked at sign up, and customers can hold their own encryption key.
Source: GTM Tech Index, 2026
Jiminny
Jiminny is built around the manager and the rep. It records and transcribes email, phone and video in more than 60 languages, flags customer concerns, risks and blockers against the team's own sales playbook, and scores calls and reps on objection handling and playbook adherence. Managers can whisper guidance to a rep during a live call, and Ask Jiminny answers questions about calls and deals inside HubSpot. Notes, fields and follow up actions sync to HubSpot or Salesforce, and an MCP server gives AI assistants read only access within each user's permissions. Jiminny keeps no pricing page: licenses are sold per user against a minimum written into each order form, the Gong comparison page promises a flat fee with no meter, and the GTM Tech Index grades it D on commercial transparency. A 14 day trial needs no card.
Source: GTM Tech Index, 2026
Common questions
Does Jiminny charge a platform fee like Gong?
No. Jiminny's Gong comparison page describes one flat fee with no usage meter, and its terms set a minimum number of users for each license type in the order form. Gong charges per user licenses plus a platform fee based on the number of users supported. Neither shows a rate: Gong's pricing page lays out its model while Jiminny has no pricing page, and the GTM Tech Index grades Gong C and Jiminny D on commercial transparency.
Can a manager coach a rep during a live call in Jiminny?
Yes. Jiminny supports real time whisper guidance, so a manager can coach a rep while the call is in progress, alongside call scoring, snippets and playlists for review afterward. Gong's coaching runs on recorded calls and the content in Gong Enable, with forecasting and engagement built on the same data. Teams that coach only after the call will find call review in both. Graded by GTM Tech Index against seventeen capability axes from each vendor's own published materials, verified October 14, 2026. No vendor pays for placement.
Where do Gong and Jiminny store customer data?
Both use AWS. Gong offers new customers a choice between US and EU data centers, separates tenants logically and publishes 24 hour recovery objectives. Jiminny's subprocessor list places AWS in the United States, Germany and Ireland and its site promises EU and US storage, without saying how a customer's region is assigned. The GTM Tech Index grades Gong A and Jiminny B on deployment and data residency.
What happens to recordings when a Gong or Jiminny contract ends?
Each gives the customer 30 days after termination to download or export its data, recorded calls included, before deletion. Jiminny also deletes data three years after upload by default, and Gong retains data for up to three years or the contract term, whichever is shorter. Both renew automatically unless notice arrives 60 days before the end, and Jiminny adds a 5% renewal increase when the order form sets no renewal price. The GTM Tech Index grades both B on exit and data portability.
Which security certifications do Gong and Jiminny hold?
Gong lists SOC 2 Type 2, ISO 27001, 27017, 27018, 27701 and 42001, PCI DSS, CSA STAR and the Data Privacy Framework, with a trust center for documents. Jiminny's trust center lists SOC 2 Type II, GDPR, CCPA, HIPAA and the EU, UK and Swiss Data Privacy Frameworks, with its SOC 2 reports and penetration test summary available on request. Both support single sign on and granular user permissions. Graded by GTM Tech Index against seventeen capability axes from each vendor's own published materials, verified October 14, 2026. No vendor pays for placement.
Related comparisons
Other published head to head assessments involving these vendors or their closest peers. The full set for this category is on the Conversation Intelligence page.
Jiminny positions itself as a more affordable alternative to Gong on its own comparison page. Neither vendor publishes a per user rate: Gong's pricing page gives the model only, and Jiminny's unit and user minimums appear only in its terms.