Qualified shipped three Piper Email releases: a Lead Gone Cold trigger that lets the AI SDR agent enroll a lead in a reengagement campaign after 3, 7, 14, 30 or 60 days with no activity, and a trigger that starts a campaign the moment a Qualified lead field changes, without a round trip through Salesforce. Campaign sending and AI handoffs can now rotate round robin across a pool of Qualified users or groups, with the sender locked for each lead's enrollment.
The agent can now start outreach on silence and on field changes by itself, so buyers should review which campaigns auto enroll leads and who receives handoffs before switching the triggers on.