Attio shipped Activities, which pull support tickets, social DMs and product events onto a record as structured data, each with a custom schema. Activities can be created, updated or used as triggers in Workflows, logged from Zapier, and reported on, with reporting in alpha.
Interactions beyond email and calls now sit on one record, giving reps and Attio's agents fuller account context. A logged activity can also start a workflow, such as opening a deal after a call.