Aircall extended regional data storage to its AI products. AI Assist Pro data for accounts created on or after 1 October 2026, and AI Voice Agent call logs, extracted data and post call actions for accounts created on or after 6 October 2026, are stored at rest in AWS Frankfurt for the EU or AWS Sydney for Australia, with US Oregon as the default.
EU and Australian buyers can give legal and IT a named data center for AI conversation data. Existing accounts are not covered yet, with migration targeted for the end of 2026, and account, metadata, billing and SMS data stay mostly in the US.