SAP Sales Cloud pricing

How SAP Sales Cloud pricing works

Pricing model

An annual subscription licensed per user, sold in blocks of one user, on terms of three to thirty six months with auto renewal. For terms under a year, the yearly price and quantity are prorated by month. The base plan for the current version is quoted on request. The service add on is $22 a user a month and the field sales add on $47. Dynamic visit planning is €25 a month per entitlements package. Test, demonstration and development tenants for partners are licensed separately per tenant or entitlements package, with a three month minimum. Invoicing is supported in every country, and card payment varies by country.

SAP's online store shows $134 a user a month, with a thirty day trial. An implementation partner puts negotiated deals at $60 to $80 a user a month depending on volume, term, existing relationship and bundling, and says every deal is negotiated. Outside analysis cites annual uplifts around five percent, overage fees and mid term license purchases. The AI assistant is reported to charge by consumption, varying with modules, customization and prompt and output volume.

Setup and implementation

SAP publishes no implementation fee, and implementation is a separate project normally run by a partner. Partner ranges run from about $20,000 for smaller deployments to beyond $100,000 for large enterprise programs, driven by complexity, integration and data migration, and one partner sells fixed price packages to cap that range. Customization, training and data migration are cited as extra.

Customers moving from the previous version can transfer data with a supplied tool, but business logic does not carry over, and in core extensions must be rebuilt as side by side platform extensions. Partners put that at four to eight weeks for standard scope and eight to twelve for heavily customized estates.

SAP Sales Cloud pricing against its alternatives

Published prices for SAP Sales Cloud and the products closest to it. Each figure is as the vendor publishes it, in its own currency and billing unit.

All SAP Sales Cloud alternatives →

• SAP Sales CloudBase plan quoted, $134 a user a month in SAP's online store; add ons from $22
• PitcherNo published price. Quote through a demo request
• Zoho CRMFree for 3 users; Standard $14/user/month billed annually
• Map My Customers$99 a user a month paid annually, with a five user minimum
• Groweon CRMFrom ₹999 per user monthly billed annually plus tax, priced per module rather than per tier
• Revenue.ioQuote only; priced per seat, aimed at teams of 15 or more
• Revenue GridActivity Capture 360 $30 a user a month; $49 and $149 packages; quote required

SAP Sales Cloud pricing, answered