Dialpad pricing
Dialpad's business phone system costs $15 or $25 per user a month on annual billing, or $27 and $35 billed monthly. The sales suite costs $39, $95 or $150 per user a month on annual billing. Minimums and add ons decide the real bill more than these rates do.
How Dialpad pricing works
- Pricing model
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Per user per month across several separately priced suites, discounted for annual billing. The business phone system has three tiers. The lowest two carry list prices, and the top tier is quoted with a reported 100 user minimum. The outbound sales suite has three list priced tiers. The contact center suite is priced per agent at materially higher rates. The autonomous voice and text agent product is priced per conversation and quoted.
Numbers, conference lines, extended meetings and international calling are add ons charged outside every tier. Customer record integrations and telephone support are gated above the entry tier. The entry tier has a one user minimum. There is no free tier and only a limited trial.
- Setup and implementation
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Dialpad lists no onboarding or implementation fee for the self serve tiers, which can be bought without a sales conversation. Enterprise and contact center deployments are quoted, and Dialpad publishes no professional services schedule.
Independent reviews report recurring complaints about billing clarity and unexpected charges. Number porting on entry or exit follows carrier process, with no published timeline or fee.
The entry tier has a one user minimum, so a solo operator can buy without empty seats. Transcription, sentiment analysis and call summaries are included at every tier rather than metered.
The enterprise tier is quoted and carries a reported 100 user minimum. Outside estimates put the contact center suite from about $80 per agent a month. The autonomous agent product is quoted per conversation.
Add ons sit outside every tier. Extra local numbers are reported from $5 a month. International and toll free numbers and conference room lines start at $15, and larger or longer meetings at $15 per user. An office wide unlimited international package reportedly carries a 1,500 minute cap per office.
The $15 entry tier excludes customer record integrations and telephone support. There is no free tier.
Dialpad pricing against its alternatives
Published prices for Dialpad and the products closest to it. Each figure is as the vendor publishes it, in its own currency and billing unit.
- Dialpad$15 per user a month, Standard tier, billed annually
- Aircall$30 per license a month billed annually, three license minimum
- Aloware$30 per user a month on iPro billed annually, minimum 10 users; Startup packages from $199 a month for up to 3 users
- RingEmAllSales agent from $22 a month per agent; numbers, channels and voice minutes extra
- JustCall$29 per user a month on Team billed annually ($39 monthly), minimum 2 licenses
- SalestrailEssential $8 a user a month, or $5.60 billed annually; add ons extra
- FrontSpinQuote only, seat licenses plus credits, with unlimited minutes
Dialpad pricing, answered
How much does Dialpad cost?
Dialpad's business phone system costs $15 or $25 per user a month on annual billing, or $27 and $35 billed monthly. The sales suite costs $39, $95 or $150 per user a month on annual billing. Minimums and add ons decide the real bill more than these rates do.
Does Dialpad charge a setup or implementation fee?
Dialpad lists no onboarding or implementation fee for the self serve tiers, which can be bought without a sales conversation. Enterprise and contact center deployments are quoted, and Dialpad publishes no professional services schedule.