Chili Piper pricing
Chili Piper costs $15,000 a year for Routing & Scheduling and $42,000 a year for Experiences, billed annually. Routing & Scheduling includes 15 seats and Experiences 30, with extra seats at $45 or $50 a month each. Two, three and four year terms take 15%, 25% and 40% off.
How Chili Piper pricing works
- Pricing model
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Annual subscription across two priced tiers and a third announced without a price. Routing & Scheduling starts at $1,250 a month ($15,000 a year) with 15 seats included and extra seats at $45 a seat a month. Experiences starts at $3,500 a month ($42,000 a year) with 30 seats and extra seats at $50. Each includes an annual allowance of AI credits, 45,000 and 150,000, used for enrichment, agents and AI actions, with more credits sold in bundles.
Billing is annual only, and two, three and four year terms take 15%, 25% and 40% off. ChiliCal comes with every seat and sells alone at $12 a user a month with a 200 seat minimum. Chili Piper sells through demos, with no self serve checkout or free trial.
- Setup and implementation
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Chili Piper lists no implementation, onboarding or professional services fee. A dedicated success contact is included at both priced tiers, with priority added at the announced third tier, so support is tiered by plan rather than charged separately.
The costs beyond the license are consumption and adjacency. AI credits power enrichment, agents and agent actions including visitor identification. Each tier includes an annual allowance, but Chili Piper lists neither the consumption rate per action nor the price of additional bundles, so overage cannot be modeled before use.
Account identification for deanonymization requires either a relationship with one of two named intent providers, each a separate subscription, or Chili Piper's own credits. Further enrichment comes through five named third party providers that a customer contracts with directly. Any of those data relationships a team needs sits on top of the annual figure.
Each plan includes an annual allowance of AI credits for enrichment, agents and AI actions. Chili Piper does not list the price of extra credit bundles or how many credits each enrichment, agent run or AI action consumes.
The third tier, Chili Data Platform, has no listed price.
Chili Piper pricing against its alternatives
Published prices for Chili Piper and the products closest to it. Each figure is as the vendor publishes it, in its own currency and billing unit.
- Chili Piper$15,000 a year ($1,250 a month) on Routing & Scheduling
- LeanDataNo published price. Three orchestration editions priced by features, objects and Salesforce users or queues
- ReachdeskPlans start at $20,000 a year
- SalesforgePro $48 a month, or $40 billed annually; second tier $96; agent from $499
- SendosoQuote only for plans; shipping and handling at published rates
- VidyardFree plan; Starter $59 a seat a month billed annually, or $89 monthly; Teams and Enterprise quoted
- CalendlyFree; Standard $10/seat/month billed yearly
Chili Piper pricing, answered
How much does Chili Piper cost?
Chili Piper costs $15,000 a year for Routing & Scheduling and $42,000 a year for Experiences, billed annually. Routing & Scheduling includes 15 seats and Experiences 30, with extra seats at $45 or $50 a month each. Two, three and four year terms take 15%, 25% and 40% off.
Does Chili Piper charge a setup or implementation fee?
Chili Piper lists no implementation, onboarding or professional services fee. A dedicated success contact is included at both priced tiers, with priority added at the announced third tier, so support is tiered by plan rather than charged separately.