Avoma vs Sybill (2026)
Both record sales meetings, write the notes and update the CRM; the choice turns on what a team wants after the call. Avoma wraps meeting capture in the work around it, with scheduling, a lead router and add on modules for call scoring, coaching and forecasting, priced per recorder seat from $19 a month on annual billing, with free seats for anyone who only watches. Sybill centers on the individual seller: it fills CRM fields with a link back to the call moment behind each value, drafts follow ups in the rep's voice, answers questions across deals and reads participants' expressions on video, on plans at $30 and $90 per user a month on annual billing. Avoma documents more of the end of a contract, with 30 days to export after termination and deletion of personal data within 30 days. Sybill's contract lets customer recordings, in anonymized form, train its own expression recognition and speech to text models, with no opt out; Avoma publishes no position on training with recordings. Avoma suits a revenue leader consolidating tools, and Sybill suits sellers who want deal admin off their plate.
- A revenue leader wants recording, scheduling, lead routing, coaching and forecasting under one contract instead of four.
- Managers score calls against MEDDICC, SPICED or Sandler scorecards and review deal risk in the same tool as the recordings.
- Many colleagues only watch recordings and read notes, and they should do so without paying for a seat.
- Reps want CRM fields filled after every call, each value linked to the moment in the conversation that supplied it.
- Deal questions should draw on calls, email, Slack and CRM records together, or reach Claude and other tools through MCP.
- Sellers want follow ups drafted in their own voice and a brief waiting before each customer meeting.
This comparison is published by GTM Tech Index, an independent research platform that compares go to market software vendors objectively. Avoma and Sybill are each graded against the same capability taxonomy, from each vendor's own public materials, under the GTM Tech Index verification standard. No vendor pays for placement, and no vendor has reviewed this page. How this evidence is graded
Plain facts
| Avoma | Sybill | |
|---|---|---|
| Primary category | Conversation Intelligence | Conversation Intelligence |
| Founded | 2017 | Not published |
| Headquarters | Palo Alto, California, United States | Not published |
| Website | www.avoma.com | www.sybill.ai |
Side by Side
| Axis | A Avoma |
S Sybill |
|---|---|---|
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AI Capability
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| AI Centrality | ||
| Autonomy and Oversight Model | ||
| AI Disclosure and Model Transparency | ||
| Operational and Outcome Evidence | ||
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Compliance and Risk
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| Outreach Compliance Posture | ||
| Data Privacy Posture | ||
| Data Licensing and Provenance | ||
| Platform Terms Exposure | ||
| AI Safety and Data Stewardship | ||
| Recipient Disclosure and Authenticity | ||
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Integration and Deployment
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| Ecosystem and Integration Depth | ||
| Deployment Model and Data Residency | ||
| Security Certifications and Trust Center | ||
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Commercial and Operational
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| Commercial Transparency | ||
| Exit and Data Portability | ||
| Deliverability and Sending Discipline | ||
| Segment and Market Coverage | ||
The short version of each
Avoma
Avoma is an AI meeting assistant that also takes on the work around meetings. Every plan records through a bot or through botless native capture, transcribes in more than 70 languages, writes summary notes and follow up emails, saves notes to Salesforce, HubSpot, Zoho, Pipedrive or Copper, and includes personal scheduling links. Call scoring against MEDDICC, SPICED or Sandler scorecards, coaching, deal risk alerts, forecasting and two way CRM field updates arrive in two add ons at $29 per seat each on annual billing, over base plans at $19, $29 and $39. Viewers and collaborators never pay. The GTM Tech Index grades Avoma B on security certifications, where its trust center lists SOC 2 and ISO 42001 with reports on request, and B on exit and data portability. Signed DPAs, SSO and custom retention policies come only with Enterprise.
Source: GTM Tech Index, 2026
Sybill
Sybill is a sales assistant organized around the deal rather than the meeting. It captures calls with a visible or invisible recorder and in person conversations through its phone app, then writes summaries shaped by qualification frameworks, drafts follow ups in the rep's own tone, prepares briefs before meetings, and answers questions across calls, email and Slack in Ask Sybill. On the Business plan at $90 per user a month billed annually, CRM Autofill writes ten fields after each call, every value linked to the moment in the recording that produced it, and API and MCP access opens deal data to Claude and other tools. A video layer reads facial expressions and body language to infer how each participant reacted. The GTM Tech Index grades Sybill D on recipient disclosure, since participants can consent to a recording without being told their reactions are scored, and C on exit and data portability.
Source: GTM Tech Index, 2026
Common questions
What would ten sellers cost on Avoma or Sybill?
On annual billing, ten recorder seats on Avoma's Startup plan cost $190 a month, and adding both the Conversation Intelligence and Revenue Intelligence add ons brings each seat to $77, or $770 for the team; viewers and collaborators are free. Ten Sybill Pro seats cost $300 a month, and ten Business seats, which add CRM Autofill and API and MCP access, cost $900, with AI credits that reset weekly for requested work. The GTM Tech Index grades both B on commercial transparency: every plan except Sybill's Enterprise tier carries a published rate.
Do Avoma or Sybill change CRM fields without a review step?
Both write to the CRM after a call. Avoma's two way field updates come with its Revenue Intelligence add on, while the base plans save notes to account, opportunity and contact records. Sybill's CRM Autofill on Business writes ten fields after each call and links each value to the call moment it came from, which lets a rep check it afterwards. Neither publishes an approval step before a value is written or a list of fields it may overwrite, and the GTM Tech Index grades both C on autonomy and oversight.
Will people on a call know Avoma or Sybill is recording or analyzing them?
Avoma records through a named bot or botless native capture and offers a meeting reminder with a recording consent disclaimer, which it recommends switching on for external participants. Sybill also offers an invisible recorder and publishes help articles on recording consent and on what a seller should say when a prospect asks about the notetaker. Neither consent route covers Sybill's reading of facial expressions and body language, so the GTM Tech Index grades Sybill D and Avoma C on recipient disclosure.
What happens to recordings when an Avoma or Sybill contract ends?
Avoma's terms give the customer 30 days after termination to export its data, delete it once the export is complete, return or delete personal data within 30 days, and allow termination for convenience on 30 days notice at the end of the term. Sybill's agreement runs for 12 months, renews unless either side gives 30 days written notice by courier or mail, and ends all services at termination with no export window or deletion timeline; during the term, paid plans keep data without limit and Business adds API access. On exit and data portability, the GTM Tech Index has Avoma at B and Sybill at C.
How does the GTM Tech Index grade Avoma and Sybill?
Both are graded on the same seventeen capability and compliance axes from public sources. Sybill holds A on AI centrality against B for Avoma, and B on AI safety and data stewardship and on data licensing, where Avoma holds C. Avoma holds B on data privacy posture and on exit and data portability, where Sybill holds C. Both hold B on security certifications, commercial transparency and ecosystem depth, and C on autonomy and on AI disclosure, while recipient disclosure splits C for Avoma and D for Sybill. The index publishes no composite score and declares no winner.
Related comparisons
Other published head to head assessments involving these vendors or their closest peers. The full set for this category is on the Conversation Intelligence page.
Sybill publishes a comparison of itself with Avoma on its blog; Avoma's own comparison pages cover other recorders. Avoma's consent reminder for participants is a setting it recommends switching on rather than the default. On Sybill's pricing page the Free plan card promises unlimited call recordings, yet the FAQ on the same page says free licenses do not record meetings. Neither vendor publishes accuracy figures for transcription, call scoring or the inferences either product draws about the people on a call.