Outstack vs RightBound (2026)
The decision is what happens to your records when the vendor stops being the vendor, and one of these two has already stopped. Gong announced its acquisition of RightBound on 2 December 2025 and the brand is no longer sold under its own name, so this is not a live head to head. What the record still tells a buyer is what an absorbed vendor had written down, and the answer is nothing. Two passes located no export format, no bulk retrieval route and no termination assistance period, and the only termination language in the privacy policy runs the other way, committing to retain customer business contact and financial details for seven years after termination. Outstack publishes no contract either, and built the answer into the product instead. Unlimited export sits on every plan including the sixty seven dollar entry tier, and an outbound endpoint will post all prospect data and generated messages to any system the customer nominates. One vendor promised nothing and shipped the exit. The other promised nothing and was acquired.
- You want the research and the writing priced separately. Prospect profile enrichments and copy generation credits are sold as distinct units on the entry plan, so a buyer can see what they are paying for research against what they are paying for generation, and can lean on one without funding the other. The removal test is honest here too: strip the model layer and a professional network search scraper, an email verification lookup and an export endpoint remain, which is a thinner product but a real one.
- The agency case is backed by a product decision rather than a claim. The number of separate company workspaces rises from one to five to unlimited across the three tiers, and a dedicated question addresses running the tool across client accounts, which is the feature an agency actually needs rather than the one most vendors market to them. Each tier also carries a short statement of who it suits, from a single operator through a small team to an organisation.
- The architecture is open at the cheapest price rather than the largest. Data enters by webhook and leaves by an outbound endpoint that will post to any system the customer nominates, with export unlimited on every plan including the entry tier, which is a more open posture than most vendors twice this size take. Integration support is sold as an escalating service across the three tiers, rising to implementation help for the whole outreach system on the top plan. No integration partner, system of record or sending tool is named anywhere, so the openness is architectural rather than demonstrated.
- The credit table is the price, and this vendor published one. Three tiers carry exact figures at 600 dollars per month billed annually at entry, 1000 dollars at the middle tier including two users and 150,000 credits per year, and 2800 dollars at the top including up to eight users and 600,000 credits per year, with the incremental user at 99 dollars per month and the entry tier stating 12,000 credits per month. Beneath them the vendor defines what a credit buys, from one credit for a verified contact rising to nine for a record including up to two mobile numbers and a direct line, which is what makes a metered headline figure modellable at all.
- The integration is described as behaviour rather than displayed as a logo wall. Two way synchronisation with HubSpot and Salesforce is named at a specific price tier, prospects are assigned into the correct Outreach or Salesloft sequence under administrator controlled rules so the handoff carries routing logic rather than a record push, and the refresh module operates on records the customer already holds, verifying whether a contact is still in the stated role and completing missing fields in place. Writing corrections back into a buyer's system of record is harder and more valuable than reading from it.
- The usual exposure in this category is structurally absent, which is worth stating plainly rather than assuming. Two retrieval passes across the vendor's own surfaces located no browser extension, no scraping utility, no social network export tool and no product that lifts a search result into a file. The architecture routes through licensed aggregation instead and writes into systems the customer already owns, which is the lower risk design and the reason this vendor sits mid band on platform terms where several peers in this lane sit lower.
Plain facts
| Outstack | RightBound | |
|---|---|---|
| Primary category | Data & Enrichment | Data & Enrichment |
| Founded | Not published | 2019 |
| Headquarters | Exmouth, United Kingdom | Kirkland, Washington, United States |
| Website | www.outstack.co | rightbound.com |
Side by Side
| Axis | O Outstack |
R RightBound |
|---|---|---|
|
AI Capability
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| AI Centrality | ||
| Autonomy and Oversight Model | ||
| AI Disclosure and Model Transparency | ||
| Operational and Outcome Evidence | ||
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Compliance and Risk
|
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| Outreach Compliance Posture | ||
| Data Privacy Posture | ||
| Data Licensing and Provenance | ||
| Platform Terms Exposure | ||
| AI Safety and Data Stewardship | ||
| Recipient Disclosure and Authenticity | ||
|
Integration and Deployment
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| Ecosystem and Integration Depth | ||
| Deployment Model and Data Residency | ||
| Security Certifications and Trust Center | ||
|
Commercial and Operational
|
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| Commercial Transparency | ||
| Exit and Data Portability | ||
| Deliverability and Sending Discipline | ||
| Segment and Market Coverage | ||
The short version of each
Outstack
Outstack is a prospect research and message generation layer that sits upstream of whatever sending tool a team already runs, importing prospects, researching each person individually, producing a lead score and personalised copy written against the customer's own product, then pushing the drafted records outward. The GTM Tech Index grades it B on AI centrality, because the model layer is the middle of three steps and a working pipeline survives its removal: strip the models and the buyer retains a professional network search scraper, an email verification lookup and an export endpoint. The vendor's own pricing settles it, metering prospect profile enrichments and copy generation credits as distinct units, which is the clearest evidence that generation is priced on top of a data pipeline rather than being the substrate.
Source: GTM Tech Index, 2026
RightBound
RightBound was an AI prospecting and contact data platform that sourced, verified and enriched business contacts through an aggregation layer it described as a waterfall across more than thirty upstream sources, writing results into Salesforce and HubSpot and assigning prospects into Outreach and Salesloft sequences. Gong announced its acquisition on 2 December 2025 and the brand is no longer sold under its own name. The GTM Tech Index grades it D on exit and data portability, and the circumstance is what converts that from a theoretical gap into an active one: no export format, bulk retrieval route, termination assistance period or notice provision was located, while the privacy policy commits to retaining customer business contact and financial details for seven years after termination.
Source: GTM Tech Index, 2026
Common questions
Is Outstack better than RightBound?
Only one of them can be bought, which settles the practical question before the grades do. Gong announced its acquisition of RightBound on 2 December 2025 and the brand is no longer sold under its own name. On the published record the two are close to opposites: the GTM Tech Index grades RightBound A on commercial transparency and D on exit and portability, and Outstack B on commercial transparency with unlimited export shipped on every plan including the entry tier. Outstack is also graded D on platform terms exposure where RightBound sits at C, because Outstack names a search scraper as a feature and RightBound operated no extraction surface at all.
What happened to RightBound?
Gong announced its acquisition on 2 December 2025 and the product is no longer sold under its own name. For anyone who was a customer, the GTM Tech Index grades its exit and portability D, and circumstance turns that from a theoretical gap into an active one. Two passes located no export format, no bulk retrieval route, no termination assistance period and no notice provision anywhere on the published surface. The only termination adjacent language runs the other way, with the privacy policy committing to retain customer business contact and financial details for seven years following termination, which is a retention floor on the vendor's side rather than a portability right on the buyer's.
Where does each one's data come from?
Both reduce it to something smaller than a supplier list, in opposite directions. Outstack names its primary source outright, listing a search scraper for a professional network's paid prospecting product as a bulleted feature, which is more provenance than most of this category discloses and is creditable as candour even where it counts against the vendor elsewhere. Beyond that its enrichment layer names no partner and no verification provider. RightBound reduced provenance to a count, claiming more than thirty upstream sources feeding an arbitration layer while naming exactly one of them, PhoneReadyLeads, credited for human verified telephone numbers at a premium credit tier.
How much do Outstack and RightBound cost?
Both published figures and the GTM Tech Index grades RightBound A on commercial transparency against B for Outstack, at very different scales. RightBound published 600, 1000 and 2800 dollars per month with credit allowances against each tier and a table defining what a credit buys, from one for a verified contact to nine for a record with two mobile numbers and a direct line. Outstack publishes sixty seven, one hundred and ninety seven and six hundred and ninety seven dollars monthly, every gating quantity including separate company workspaces, fifty free credits to open an account, and a commitment that all features are on all plans with only volume differing.
Which one scrapes?
Outstack does and RightBound did not, which is why the index grades them D and C respectively on platform terms exposure. Outstack lists a search scraper for a professional network's paid prospecting product as the first bullet of its import step, so extracting search results from a subscription product that prohibits automated collection is a named capability rather than an inference, and with no terms of service anywhere the risk is not passed to the customer either. Two retrieval passes across RightBound's surfaces located no browser extension, scraping utility or search export tool of any kind, with the architecture routing through licensed aggregation instead.
How does the GTM Tech Index grade Outstack and RightBound?
Both are graded on the same seventeen capability and compliance axes from public sources, at documentation depths of thirteen and eight respectively, which is the widest gap this mesh permits and means RightBound's side rests on a materially thinner record. The GTM Tech Index grades Outstack B on AI centrality and commercial transparency, with D grades on data privacy posture, platform terms exposure, security certifications and operational evidence. RightBound takes A on commercial transparency and B on ecosystem depth and AI centrality, against nine D grades spanning deliverability, exit, AI disclosure, data licensing, residency, data privacy, recipient disclosure, outreach compliance and AI safety. The index publishes no composite score and declares no winner.
Related comparisons
Other published head to head assessments involving these vendors or their closest peers. The full set for this category is on the Sales Engagement & Outreach page.
The shared silence is that neither vendor published a document governing the relationship, and both of them held personal data on people who never entered one. Outstack publishes no terms of service, no subscription agreement and no privacy policy at any route on its site, an absence established rather than merely unlocated because the footer is complete and short.
RightBound published a privacy policy retrieved in full, and the finding is what it does not govern: it covers website visitors, inquiry contacts, marketing event attendees, platform users and business partners, each with a stated purpose, recipient list and retention period, while the sourced prospects whose names, work emails and mobile numbers were sold by the credit appear nowhere in it.
For a contact data vendor that is not a gap at the edge of the policy but the centre of the business sitting outside it. The exposure worth naming belongs to RightBound and it is genuinely two sided. The company appointed VeraSafe as its representative in the European Union under Article 27 of the GDPR, published with a full Cork address and telephone number, which is a filing with a cost attached rather than a badge and is the strongest compliance artefact it produced.
It then stored the resulting personal data in a single United States region, Amazon Web Services in North Virginia, with no processing addendum, subprocessor list or transfer mechanism published beyond an invalidated framework cited in the policy.
The benign reading is the ordinary one and is probably correct: privacy policies go stale, transfer arrangements are frequently handled in contracts rather than on websites, an acquisition ordinarily supersedes the acquired company's estate, and nothing here asserts that either vendor is out of compliance with anything.