Pipedrive launched Nova, meeting intelligence built into the CRM and included on every plan at no extra cost. Nova prepares briefs from CRM data, captures meetings through a visible notetaker or desktop audio, and drafts summaries and CRM updates. Suggested changes need the user's approval, admins can disable access, and users manage participant consent.
Meeting capture that used to be a separate purchase is now part of the subscription, which changes the math for small teams paying for a notetaker. The approval step before anything is written to a record is the safeguard to confirm during evaluation.