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    <title>GTM Tech Index: go to market software change log</title>
    <link>https://gtmtechindex.com/changelog</link>
    <atom:link href="https://gtmtechindex.com/feeds/changes.xml" rel="self" type="application/rss+xml" />
    <description>Material product changes at go to market software vendors, tracked by GTM Tech Index. Every entry is dated and cited to a public source.</description>
    <language>en-us</language>
    <copyright>Free to reuse with a visible link to gtmtechindex.com. Terms: https://gtmtechindex.com/use-this-data</copyright>
    <lastBuildDate>Fri, 25 Sep 2026 12:00:00 GMT</lastBuildDate>
    <ttl>720</ttl>
    <image>
      <url>https://gtmtechindex.com/icon-192.png</url>
      <title>GTM Tech Index: go to market software change log</title>
      <link>https://gtmtechindex.com/changelog</link>
    </image>
    <item>
      <title>Seismic Enablement Cloud: Seismic's September Week 4 API release added three endpoints to the Meeting API.</title>
      <link>https://gtmtechindex.com/changelog/seismic-enablement-cloud</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03efaf</guid>
      <pubDate>Fri, 25 Sep 2026 12:00:00 GMT</pubDate>
      <category>Integration / interoperability</category>
      <category>Sales Enablement &amp; Readiness</category>
      <category>Conversation Intelligence</category>
      <description><![CDATA[<p>Seismic's September Week 4 API release added three endpoints to the Meeting API. GET and PUT /v1/meetings/{meetingId}/crmContexts read and replace a meeting's CRM Account and Opportunity associations, and POST /v1/meetings/{meetingEngagementId}/followUpActions/createDSR creates a follow up Digital Sales Room from a meeting. Seismic marks the release as backward compatible.</p><p><strong>Why it matters:</strong> Revenue operations teams can now script meeting to opportunity mapping and post meeting sales room creation from their own systems instead of relying on reps to do it in the Seismic interface, which cuts manual CRM cleanup.</p><p>Impact: Medium. Verification: Verified. Type: Integration / interoperability.</p><p>Evidence: <a href="https://developer.seismic.com/seismicsoftware/changelog/2026-09-25_api_changelog">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/seismic-enablement-cloud">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
    </item>
    <item>
      <title>HubSpot Sales Hub: HubSpot released the HubSpot Sales Plugin for Claude, a free plugin that installs the HubSpot connector for Claude plus eight packaged…</title>
      <link>https://gtmtechindex.com/changelog/hubspot-sales-hub</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03efae</guid>
      <pubDate>Fri, 25 Sep 2026 12:00:00 GMT</pubDate>
      <category>Integration / interoperability</category>
      <category>Sales Engagement &amp; Outreach</category>
      <category>CRM &amp; Systems of Record</category>
      <category>Revenue Intelligence &amp; Forecasting</category>
      <description><![CDATA[<p>HubSpot released the HubSpot Sales Plugin for Claude, a free plugin that installs the HubSpot connector for Claude plus eight packaged sales skills: /daily-brief, /call-prep, /follow-up, /import, /log-call, /pipeline-pulse, /contact-lookup and a catch all /hubspot skill. Reps can prep for calls, log call notes, update deal stages, create follow up tasks, draft follow up emails saved as HubSpot drafts, and import contacts with field mapping and duplicate detection from inside Claude. HubSpot states that before Claude writes anything to the account it shows the proposed change and asks the user to confirm.</p><p><strong>Why it matters:</strong> Sales teams that already work in Claude can read and write HubSpot pipeline data without switching tools, which widens where CRM updates originate. The stated confirm before write step matters for admins deciding whether to allow an outside AI client to change deal and contact records.</p><p>Impact: Medium. Verification: Verified. Type: Integration / interoperability.</p><p>Evidence: <a href="https://community.hubspot.com/t/introducing-the-hubspot-sales-plugin-for-claude/159825">Vendor announcement</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/hubspot-sales-hub">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
    </item>
    <item>
      <title>DM Faster published version 1.6.0 of its Agent 1.0 CLI and local MCP server, which widens the top 'full' access profile from campaign…</title>
      <link>https://gtmtechindex.com/changelog/dm-faster</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03efad</guid>
      <pubDate>Fri, 25 Sep 2026 12:00:00 GMT</pubDate>
      <category>Safety / governance</category>
      <category>LinkedIn &amp; Social Selling</category>
      <category>Sales Engagement &amp; Outreach</category>
      <category>Data &amp; Enrichment</category>
      <description><![CDATA[<p>DM Faster published version 1.6.0 of its Agent 1.0 CLI and local MCP server, which widens the top 'full' access profile from campaign launch and pause to also cover inbox replies, pipeline updates and follow up cancellation under the owner's one time grant and explicit instructions. The same release lets agents edit unstarted social campaign drafts, including channel toggles, LinkedIn invite mode and note, and follow up sequences.</p><p><strong>Why it matters:</strong> Connected agents such as Claude Code or Codex can now act on prospect conversations and pipeline, not only campaign setup, so admins need to decide who holds the full profile. The agent docs still state the interface cannot send replies while listing a conversation_reply tool that queues a human confirmed reply, so buyers should confirm the review step.</p><p>Impact: Medium. Verification: Partially Verified. Type: Safety / governance.</p><p>Evidence: <a href="https://registry.npmjs.org/@dmfaster/cli">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/dm-faster">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
    </item>
    <item>
      <title>Chili Piper added an Auto No Show org setting that reads Zoom and Microsoft Teams attendance after a booked meeting ends and marks it…</title>
      <link>https://gtmtechindex.com/changelog/chili-piper</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03efac</guid>
      <pubDate>Fri, 25 Sep 2026 12:00:00 GMT</pubDate>
      <category>Product / capability</category>
      <category>Sales Engagement &amp; Outreach</category>
      <category>Marketing Automation &amp; ABM</category>
      <description><![CDATA[<p>Chili Piper added an Auto No Show org setting that reads Zoom and Microsoft Teams attendance after a booked meeting ends and marks it Showed or No show, with Google Meet listed as coming soon. A separate Default Meeting Outcome setting applies a chosen outcome within one hour of the scheduled end to meetings whose attendance cannot be read. Automatic outcomes update CRM fields, the Meetings Activity report, webhooks and no show automations the same way a manual update does.</p><p><strong>Why it matters:</strong> Attendance data that feeds CRM reporting and no show follow up no longer depends on reps marking outcomes by hand; the help center still said in August that automatic no show detection was not yet available. Admins should know hosts must reconnect Zoom or Teams to grant attendance access, and a default of Showed writes unreviewed meetings to the CRM as attended.</p><p>Impact: Medium. Verification: Partially Verified. Type: Product / capability.</p><p>Evidence: <a href="https://help.chilipiper.com/hc/en-us/articles/55797356137363-How-do-I-set-up-automatic-no-show-detection">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/chili-piper">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
    </item>
    <item>
      <title>Qualified shipped three Piper Email releases: a Lead Gone Cold trigger that lets the AI SDR agent enroll a lead in a reengagement campaign…</title>
      <link>https://gtmtechindex.com/changelog/qualified</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94dd5c700f29c9782cb35</guid>
      <pubDate>Thu, 24 Sep 2026 12:00:00 GMT</pubDate>
      <category>Product / capability</category>
      <category>AI SDR &amp; Outbound Agents</category>
      <category>Intent &amp; Signals</category>
      <category>Marketing Automation &amp; ABM</category>
      <description><![CDATA[<p>Qualified shipped three Piper Email releases: a Lead Gone Cold trigger that lets the AI SDR agent enroll a lead in a reengagement campaign after 3, 7, 14, 30 or 60 days with no activity, and a trigger that starts a campaign the moment a Qualified lead field changes, without a round trip through Salesforce. Campaign sending and AI handoffs can now rotate round robin across a pool of Qualified users or groups, with the sender locked for each lead's enrollment.</p><p><strong>Why it matters:</strong> The agent can now start outreach on silence and on field changes by itself, so buyers should review which campaigns auto enroll leads and who receives handoffs before switching the triggers on.</p><p>Impact: Medium. Verification: Verified. Type: Product / capability.</p><p>Evidence: <a href="https://university.qualified.com/product-announcements-104/new-in-piper-email-lead-field-triggers-lead-gone-cold-and-round-robin-routing-461">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/qualified">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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    <item>
      <title>Proposify published an MCP (Model Context Protocol) server at https://mcp.proposify.com/mcp that users add as a custom connector in Claude…</title>
      <link>https://gtmtechindex.com/changelog/proposify</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94dd5c700f29c9782cb34</guid>
      <pubDate>Thu, 24 Sep 2026 12:00:00 GMT</pubDate>
      <category>Integration / interoperability</category>
      <category>Revenue Intelligence &amp; Forecasting</category>
      <category>Sales Enablement &amp; Readiness</category>
      <description><![CDATA[<p>Proposify published an MCP (Model Context Protocol) server at https://mcp.proposify.com/mcp that users add as a custom connector in Claude and authorize through Proposify. Once connected, Claude can create, update and personalize Proposify documents from a chat, for example rewriting company details, bios or next steps from a prospect's website. Proposify labels it a new integration and a first draft tool whose output, such as auto selected images, needs manual review.</p><p><strong>Why it matters:</strong> This is Proposify's first agent facing developer surface, so teams already working in Claude can draft and tailor proposals without opening the editor. Buyers should note that the vendor positions it as human reviewed drafting, not autonomous sending.</p><p>Impact: High. Verification: Verified. Type: Integration / interoperability.</p><p>Evidence: <a href="https://support.proposify.com/hc/en-us/articles/56303613631387-MCP-Connection">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/proposify">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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    <item>
      <title>Woodpecker.co: Woodpecker added a Campaign API v2 endpoint, POST /v2/campaigns/create_and_run_simple_campaign, that creates and starts a one prospect…</title>
      <link>https://gtmtechindex.com/changelog/woodpecker</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03efab</guid>
      <pubDate>Thu, 24 Sep 2026 12:00:00 GMT</pubDate>
      <category>Product / capability</category>
      <category>Sales Engagement &amp; Outreach</category>
      <category>LinkedIn &amp; Social Selling</category>
      <category>Data &amp; Enrichment</category>
      <description><![CDATA[<p>Woodpecker added a Campaign API v2 endpoint, POST /v2/campaigns/create_and_run_simple_campaign, that creates and starts a one prospect, one email campaign in a single request. It reuses or creates the prospect by email address, supports CC, BCC and optional open tracking, and queues the send through the chosen mailbox's normal sending limits.</p><p><strong>Why it matters:</strong> CRMs, internal tools and AI agents can now trigger a one to one email from a connected mailbox without building a full campaign first, while still inheriting Woodpecker's per mailbox sending limits. Teams should note the mailbox footer is not added automatically, so opt out text must be included in the message body.</p><p>Impact: Medium. Verification: Verified. Type: Product / capability.</p><p>Evidence: <a href="https://developers.woodpecker.co/docs/changelog/">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/woodpecker">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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    <item>
      <title>Skylead introduced the AI List Assistant, opened from Actions &gt; Enrich with AI on a contact or company list, which answers questions about…</title>
      <link>https://gtmtechindex.com/changelog/skylead</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03efaa</guid>
      <pubDate>Thu, 24 Sep 2026 12:00:00 GMT</pubDate>
      <category>Product / capability</category>
      <category>LinkedIn &amp; Social Selling</category>
      <category>Sales Engagement &amp; Outreach</category>
      <category>Data &amp; Enrichment</category>
      <description><![CDATA[<p>Skylead introduced the AI List Assistant, opened from Actions &gt; Enrich with AI on a contact or company list, which answers questions about the list and proposes enrichment actions when data is missing. Each suggestion card shows what the enrichment does and its price per row, with options to save the column without running it or save and run it on the first 10 rows.</p><p><strong>Why it matters:</strong> The assistant never creates a column without user approval and shows per row cost before any credits are spent, so teams get AI driven enrichment planning with a human gate on spend and data changes.</p><p>Impact: Medium. Verification: Partially Verified. Type: Product / capability.</p><p>Evidence: <a href="https://help.skylead.io/hc/en-us/articles/51240243804305-How-to-Use-the-AI-List-Assistant">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/skylead">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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    <item>
      <title>Saleslumen published version 0.3.0 of its n8n verified community node (@saleslumen/n8n-nodes-saleslumen) on 24 Sep 2026, with 0.3.1 the…</title>
      <link>https://gtmtechindex.com/changelog/saleslumen</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03efa9</guid>
      <pubDate>Thu, 24 Sep 2026 12:00:00 GMT</pubDate>
      <category>Integration / interoperability</category>
      <category>Sales Engagement &amp; Outreach</category>
      <category>CRM &amp; Systems of Record</category>
      <category>Data &amp; Enrichment</category>
      <description><![CDATA[<p>Saleslumen published version 0.3.0 of its n8n verified community node (@saleslumen/n8n-nodes-saleslumen) on 24 Sep 2026, with 0.3.1 the same day. Compared with 0.2.0, the node adds campaign lifecycle commands (activate, pause, resume, archive, complete, delete), sender account and variable settings, and per campaign sending fields including daily delivery limit, daily new recipient limit, bounce auto pause threshold and an unsubscribe policy option, plus workflow publish, activate, deactivate, resume and cancel execution operations. It also adds OAuth2 access token and namespace authentication alongside the organization API key.</p><p><strong>Why it matters:</strong> Teams running outbound from n8n can now run full campaign and workflow lifecycles, including sending limits and unsubscribe headers, without calling the REST API directly. The node's unsubscribe policy field defaults to None, so compliance settings must be set explicitly in each automation.</p><p>Impact: Medium. Verification: Partially Verified. Type: Integration / interoperability.</p><p>Evidence: <a href="https://registry.npmjs.org/@saleslumen/n8n-nodes-saleslumen">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/saleslumen">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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    <item>
      <title>Membrain added Company and Contact discovery inside the CRM through Insight Engine: Find New Companies filters by industry, size and…</title>
      <link>https://gtmtechindex.com/changelog/membrain</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03efa8</guid>
      <pubDate>Thu, 24 Sep 2026 12:00:00 GMT</pubDate>
      <category>Product / capability</category>
      <category>CRM &amp; Systems of Record</category>
      <category>Sales Enablement &amp; Readiness</category>
      <category>Revenue Intelligence &amp; Forecasting</category>
      <description><![CDATA[<p>Membrain added Company and Contact discovery inside the CRM through Insight Engine: Find New Companies filters by industry, size and location, and Find Contacts filters by seniority, job title, keywords and location, with both searches matchable in one pass. Selected results are added as Company and Contact records or created directly as Prospects, with a link to the list of everything just added. Earlier, the enrichment dialog only found new contacts at a company already linked to a project.</p><p><strong>Why it matters:</strong> Net new contact sourcing now happens inside Membrain and draws on Insight Engine credits, which can replace a separate prospect data tool for some teams. Buyers should confirm which provider supplies the records, since the enrichment guide names Membrain's own source, Apollo and ZoomInfo.</p><p>Impact: Medium. Verification: Verified. Type: Product / capability.</p><p>Evidence: <a href="https://www.membrain.com/product-updates/find-new-companies-contacts-and-prospects-without-ever-leaving-membrain">Vendor announcement</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/membrain">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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    <item>
      <title>JustCall added a Send WhatsApp Message via JustCall action to HubSpot contact based workflows, which automatically sends a Meta approved…</title>
      <link>https://gtmtechindex.com/changelog/justcall</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03efa7</guid>
      <pubDate>Thu, 24 Sep 2026 12:00:00 GMT</pubDate>
      <category>Integration / interoperability</category>
      <category>Dialers &amp; Voice</category>
      <description><![CDATA[<p>JustCall added a Send WhatsApp Message via JustCall action to HubSpot contact based workflows, which automatically sends a Meta approved WhatsApp template when a contact meets the workflow trigger. Template variables map to HubSpot contact properties with a live preview, replies continue as one to one chats in the JustCall WhatsApp Inbox, and failed sends log an error in HubSpot workflow history and alert the account admin.</p><p><strong>Why it matters:</strong> HubSpot teams can make WhatsApp an automatic first touch on CRM triggers such as form fills, with no person approving each send and sending limited to Meta approved templates. The matching help article carries a 15 Sep modified date, so rollout may have begun just before the announcement.</p><p>Impact: Medium. Verification: Partially Verified. Type: Integration / interoperability.</p><p>Evidence: <a href="https://justcall.io/updates/send-whatsapp-messages-via-justcall-from-hubspot-workflows/">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/justcall">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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      <title>Trigify announced that its team is joining HubSpot and that the standalone Trigify platform is being retired.</title>
      <link>https://gtmtechindex.com/changelog/trigify</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03efa6</guid>
      <pubDate>Wed, 23 Sep 2026 12:00:00 GMT</pubDate>
      <category>Product sunset</category>
      <category>Intent &amp; Signals</category>
      <category>LinkedIn &amp; Social Selling</category>
      <category>Data &amp; Enrichment</category>
      <description><![CDATA[<p>Trigify announced that its team is joining HubSpot and that the standalone Trigify platform is being retired. For customers on the standard notice period, account access, integrations, API access, monitoring and signal collection end at 11:59pm BST on 22 October 2026. Accounts will not be migrated to HubSpot and the product will not continue inside HubSpot.</p><p><strong>Why it matters:</strong> Teams that route Trigify signals into CRM, Clay or outreach workflows have under a month to export data and rebuild those automations elsewhere. Trigify states customer data will not be used by HubSpot and will be retained or deleted under Trigify's own contractual, privacy and legal obligations.</p><p>Impact: High. Verification: Verified. Type: Product sunset.</p><p>Evidence: <a href="https://www.trigify.io/">Vendor announcement</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/trigify">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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      <title>Lusha moved Data Waterfall, which falls through to enabled third party providers when Lusha's own data has no email or phone match, from…</title>
      <link>https://gtmtechindex.com/changelog/lusha</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03efa5</guid>
      <pubDate>Wed, 23 Sep 2026 12:00:00 GMT</pubDate>
      <category>Pricing / packaging</category>
      <category>Data &amp; Enrichment</category>
      <category>Sales Engagement &amp; Outreach</category>
      <category>Conversation Intelligence</category>
      <description><![CDATA[<p>Lusha moved Data Waterfall, which falls through to enabled third party providers when Lusha's own data has no email or phone match, from Pro plans and above to every paid plan. The change is packaging only: there is no API change and admins still turn it on per account under Account Settings, Waterfall.</p><p><strong>Why it matters:</strong> Lower tier paid customers can now reach third party provider data for hard to match contacts without upgrading to Pro, which changes the plan math and means more records may come from sources other than Lusha's own database.</p><p>Impact: Medium. Verification: Verified. Type: Pricing / packaging.</p><p>Evidence: <a href="https://docs.lusha.com/changelog">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/lusha">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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      <title>GetAccept released an MCP server in beta at https://mcp.getaccept.com/mcp that connects Claude and any other remote MCP client to a…</title>
      <link>https://gtmtechindex.com/changelog/getaccept</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03efa4</guid>
      <pubDate>Wed, 23 Sep 2026 12:00:00 GMT</pubDate>
      <category>Integration / interoperability</category>
      <category>Sales Enablement &amp; Readiness</category>
      <category>Sales Engagement &amp; Outreach</category>
      <category>Revenue Intelligence &amp; Forecasting</category>
      <description><![CDATA[<p>GetAccept released an MCP server in beta at https://mcp.getaccept.com/mcp that connects Claude and any other remote MCP client to a GetAccept account through OAuth 2.1 sign in, limited to what the signed in user can already see. It can read Deal Room content, engagement data, contract status and Knowledge Base entries, and can create Deal Rooms from templates, log meetings from pasted call transcripts, upload files, update action plan tasks and, on request, publish a room and email the invitation to the buyer.</p><p><strong>Why it matters:</strong> Reps can run deal room work from the AI assistant they already use, but that assistant can now send customer facing invitations on a typed instruction. The help article only recommends reviewing AI generated content before publishing, so admins should decide who may connect it.</p><p>Impact: High. Verification: Verified. Type: Integration / interoperability.</p><p>Evidence: <a href="https://www.getaccept.com/whats-new?entryId=222548312576">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/getaccept">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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      <title>Fullcast Pay added a Tier Payout setting on Basic Commission attributes for set amount tiers.</title>
      <link>https://gtmtechindex.com/changelog/fullcast</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03efa3</guid>
      <pubDate>Wed, 23 Sep 2026 12:00:00 GMT</pubDate>
      <category>Product / capability</category>
      <category>Revenue Intelligence &amp; Forecasting</category>
      <category>Sales Enablement &amp; Readiness</category>
      <category>Sales Engagement &amp; Outreach</category>
      <description><![CDATA[<p>Fullcast Pay added a Tier Payout setting on Basic Commission attributes for set amount tiers. Admins can keep Cumulative, where every band a payee has passed pays its amount, or choose Tier reached only, which pays just the band attainment lands in and trues up across a run when a later transaction moves the payee into a higher or lower band. Cumulative remains the default, so existing plans calculate as before until opted in.</p><p><strong>Why it matters:</strong> Comp teams whose payout tables are keyed to attainment can run them as designed instead of rebuilding them around cumulative band math, with band moves reconciled inside the run rather than by manual adjustment.</p><p>Impact: Medium. Verification: Verified. Type: Product / capability.</p><p>Evidence: <a href="https://support.fullcast.com/docs/platform-release-notes-2026">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/fullcast">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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    <item>
      <title>Common Room added Natural Language Filtering, a public beta that turns a plain English description such as &quot;CEOs who have visited the…</title>
      <link>https://gtmtechindex.com/changelog/common-room</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03efa2</guid>
      <pubDate>Wed, 23 Sep 2026 12:00:00 GMT</pubDate>
      <category>Product / capability</category>
      <category>Intent &amp; Signals</category>
      <category>Data &amp; Enrichment</category>
      <category>AI SDR &amp; Outbound Agents</category>
      <description><![CDATA[<p>Common Room added Natural Language Filtering, a public beta that turns a plain English description such as "CEOs who have visited the pricing page" into standard filter chips on Contacts, Organizations, Activity, Segments, score criteria and workflow triggers. Results always follow the visible chips, and any part of a request it cannot translate is skipped and listed in an explanation panel. It is included in all plans at no extra cost and is not yet available in Prospector.</p><p><strong>Why it matters:</strong> Reps can build target lists and score or workflow criteria without waiting on RevOps, while every AI generated condition stays visible and removable, which matters because saved score and workflow criteria run automatically.</p><p>Impact: Medium. Verification: Partially Verified. Type: Product / capability.</p><p>Evidence: <a href="https://www.commonroom.io/docs/get-started/core-concepts/natural-language-filtering/">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/common-room">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
    </item>
    <item>
      <title>Attio shipped workflow history, which shows every step of a workflow run with what it changed and its result.</title>
      <link>https://gtmtechindex.com/changelog/attio</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03efa1</guid>
      <pubDate>Wed, 23 Sep 2026 12:00:00 GMT</pubDate>
      <category>Safety / governance</category>
      <category>CRM &amp; Systems of Record</category>
      <category>Sales Engagement &amp; Outreach</category>
      <description><![CDATA[<p>Attio shipped workflow history, which shows every step of a workflow run with what it changed and its result. A new agent log does the same for agents inside workflows, listing the tools each agent called, the records it changed and the credits it used.</p><p><strong>Why it matters:</strong> Revenue teams letting agents update CRM records without a person approving each step now get a per run audit trail to review what the agent did and what it cost.</p><p>Impact: High. Verification: Verified. Type: Safety / governance.</p><p>Evidence: <a href="https://attio.com/changelog/2026/workflow-history-and-agent-log">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/attio">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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    <item>
      <title>Alta added GPT-6 Astra, Claude Fable 5.1, Claude Opus 5.5 and Gemini 3.8 Flash to its premium model list, selectable per step from a model…</title>
      <link>https://gtmtechindex.com/changelog/alta</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03efa0</guid>
      <pubDate>Wed, 23 Sep 2026 12:00:00 GMT</pubDate>
      <category>Model / architecture</category>
      <category>AI SDR &amp; Outbound Agents</category>
      <category>Dialers &amp; Voice</category>
      <category>Revenue Intelligence &amp; Forecasting</category>
      <description><![CDATA[<p>Alta added GPT-6 Astra, Claude Fable 5.1, Claude Opus 5.5 and Gemini 3.8 Flash to its premium model list, selectable per step from a model picker under any prompt: email, LinkedIn, SMS and WhatsApp steps, AI conditions, AI enrichments, the call flow, the web assistant and Workflow AI actions. A campaign level Default AI model setting can also be applied to steps already built. Premium models are limited to Professional and Enterprise plans, and a premium model in AI enrichments uses more credits per row.</p><p><strong>Why it matters:</strong> Buyers can see and choose which named third party model drafts each outbound touch, and the plan gating and higher enrichment credit cost decide which tier and budget a team needs to use them.</p><p>Impact: Medium. Verification: Verified. Type: Model / architecture.</p><p>Evidence: <a href="https://alta-demo-videos.s3.us-east-1.amazonaws.com/whats-new/2026-09/index.html">Vendor announcement</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/alta">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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    <item>
      <title>Qwilr shipped a native Gong integration for its AI Smart Proposal Engine, letting users search Gong call transcripts inside Qwilr and…</title>
      <link>https://gtmtechindex.com/changelog/qwilr</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94dd5c700f29c9782cb33</guid>
      <pubDate>Tue, 22 Sep 2026 12:00:00 GMT</pubDate>
      <category>Integration / interoperability</category>
      <category>Revenue Intelligence &amp; Forecasting</category>
      <category>Sales Enablement &amp; Readiness</category>
      <description><![CDATA[<p>Qwilr shipped a native Gong integration for its AI Smart Proposal Engine, letting users search Gong call transcripts inside Qwilr and attach up to 10 calls to a page. The engine's AI pulls deal details from the transcripts to fill template variables, generate content such as executive summaries, and trigger conditional content rules. It is connected once per account by a Gong Technical Administrator and is available on the Scale plan.</p><p><strong>Why it matters:</strong> Call recordings now feed AI drafted proposals directly, so buyers should note that Gong authorizes Qwilr company wide: every Qwilr user sees the same account wide call list, with only calls marked private in Gong excluded.</p><p>Impact: Medium. Verification: Verified. Type: Integration / interoperability.</p><p>Evidence: <a href="https://qwilr.com/updates/new-gong-integration-for-smart-proposal-engine/">Vendor announcement</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/qwilr">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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    <item>
      <title>Planhat introduced Pi (Planhat Intelligence), an AI agent inside the new Planhat OS that reads customer emails, calls, tickets and usage…</title>
      <link>https://gtmtechindex.com/changelog/planhat</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94dd5c700f29c9782cb32</guid>
      <pubDate>Tue, 22 Sep 2026 12:00:00 GMT</pubDate>
      <category>Product / capability</category>
      <category>Customer Success &amp; Retention</category>
      <category>CRM &amp; Systems of Record</category>
      <category>Revenue Intelligence &amp; Forecasting</category>
      <description><![CDATA[<p>Planhat introduced Pi (Planhat Intelligence), an AI agent inside the new Planhat OS that reads customer emails, calls, tickets and usage data, answers questions in chat Sessions, builds rules based Agents and HTML dashboard pages, and raises Signals such as churn risk and expansion opportunities. Pi is rolling out to a limited set of users first, with availability for all Planhat customers stated for the following month, and it can also be reached through Planhat's MCP server and API.</p><p><strong>Why it matters:</strong> Revenue and customer success teams on Planhat get an agent that can draft replies, update records and run renewal or onboarding processes, with Planhat stating that Pi routes decisions for human approval under existing permissions. Buyers should confirm rollout timing for their tenant and which actions Pi may take without approval.</p><p>Impact: High. Verification: Partially Verified. Type: Product / capability.</p><p>Evidence: <a href="https://www.planhat.com/editorial/the-story-of-pi">Vendor announcement</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/planhat">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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    <item>
      <title>PandaDoc formally launched contract lifecycle management inside its existing platform: a contract repository with AI extraction of over…</title>
      <link>https://gtmtechindex.com/changelog/pandadoc</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94dd5c700f29c9782cb31</guid>
      <pubDate>Tue, 22 Sep 2026 12:00:00 GMT</pubDate>
      <category>Product / capability</category>
      <category>Revenue Intelligence &amp; Forecasting</category>
      <category>Sales Enablement &amp; Readiness</category>
      <description><![CDATA[<p>PandaDoc formally launched contract lifecycle management inside its existing platform: a contract repository with AI extraction of over 100 fields (the help center says 122), natural language AI Search, AI renewal alerts, an AI Digest of documents needing attention, Microsoft Word editing and MCP access from ChatGPT and Claude. The help center lists CLM on Business and Enterprise plans with a gradual rollout that had started before the launch date.</p><p><strong>Why it matters:</strong> Sales teams already sending proposals and quotes in PandaDoc can track renewals and contract terms after signature without buying a separate CLM tool. Buyers should confirm the rollout has reached their workspace, since the help center says it is still gradual.</p><p>Impact: Medium. Verification: Partially Verified. Type: Product / capability.</p><p>Evidence: <a href="https://www.pandadoc.com/press/pandadoc-launches-contract-lifecycle-management-built-for-growing-businesses">Vendor announcement</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/pandadoc">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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      <title>Surfe added a Gong Engage connector that sends contacts from LinkedIn profile views, contact lists, recommendation cards and search…</title>
      <link>https://gtmtechindex.com/changelog/surfe</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03ef9f</guid>
      <pubDate>Tue, 22 Sep 2026 12:00:00 GMT</pubDate>
      <category>Integration / interoperability</category>
      <category>Data &amp; Enrichment</category>
      <category>Intent &amp; Signals</category>
      <description><![CDATA[<p>Surfe added a Gong Engage connector that sends contacts from LinkedIn profile views, contact lists, recommendation cards and search results into existing Gong Engage flows, with a choice of flow and starting step. Surfe syncs the contact to the CRM first, checks whether the contact is already in a flow, and shows flow status (for example Step 3 of 7, Bounced, Opted Out) on contact cards. It is available on the Pro plan and above, is connected once per workspace by a Gong Technical Admin, and replaces rather than sits alongside Salesloft, Outreach or Lemlist, since only one outreach tool can be active.</p><p><strong>Why it matters:</strong> Gong Engage users can now pair Surfe prospecting and enrichment with their sequencer without switching tools, which removes a reason to also buy Outreach or Salesloft seats. Buyers should note the one outreach tool limit and that flows cannot be created, edited or exited from Surfe.</p><p>Impact: Medium. Verification: Partially Verified. Type: Integration / interoperability.</p><p>Evidence: <a href="https://support.surfe.com/hc/en-gb/articles/39151763588242-How-can-I-connect-Gong-Engage-with-Surfe">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/surfe">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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    <item>
      <title>SuperSend now allows a contact to be active in a campaign only once, across every path that adds, restores or moves contacts.</title>
      <link>https://gtmtechindex.com/changelog/supersend</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03ef9e</guid>
      <pubDate>Tue, 22 Sep 2026 12:00:00 GMT</pubDate>
      <category>Product / capability</category>
      <category>Sales Engagement &amp; Outreach</category>
      <category>LinkedIn &amp; Social Selling</category>
      <description><![CDATA[<p>SuperSend now allows a contact to be active in a campaign only once, across every path that adds, restores or moves contacts. Bulk unarchive and transfer skip people already active in the target campaign and report restored and skipped counts, restoring or moving via PUT /v1/contact/:id returns 409 contact_already_exists, and CSV, Apollo, HubSpot and LinkedIn post interaction imports now match existing contacts case insensitively. Existing duplicates were cleaned up, keeping the enrollment that is stopped or furthest along.</p><p><strong>Why it matters:</strong> Duplicate enrollments mean the same prospect can receive a sequence twice, which drives complaints and hurts sender reputation at high volume. Teams importing from several sources (Apollo, HubSpot, CSV) get this protection without writing their own dedup logic.</p><p>Impact: Medium. Verification: Verified. Type: Product / capability.</p><p>Evidence: <a href="https://docs.supersend.io/docs/changelog">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/supersend">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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      <title>SAP Sales Cloud Version 2 added a Custom Instructions field to its AI duplicate check, generally available from 22 September 2026.</title>
      <link>https://gtmtechindex.com/changelog/sap-sales-cloud</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03ef9d</guid>
      <pubDate>Tue, 22 Sep 2026 12:00:00 GMT</pubDate>
      <category>Product / capability</category>
      <category>CRM &amp; Systems of Record</category>
      <category>Sales Engagement &amp; Outreach</category>
      <category>Revenue Intelligence &amp; Forecasting</category>
      <description><![CDATA[<p>SAP Sales Cloud Version 2 added a Custom Instructions field to its AI duplicate check, generally available from 22 September 2026. Admins can enter instructions that help the AI model process duplicate checks, layered on top of the predelivered logic rather than as new rules. It applies to the account, contact, individual customer and lead duplicate checks.</p><p><strong>Why it matters:</strong> Teams importing leads and contacts can tune how the AI flags duplicates to their own data conventions without building rule sets, which affects CRM data quality and routing.</p><p>Impact: Medium. Verification: Verified. Type: Product / capability.</p><p>Evidence: <a href="https://help.sap.com/docs/r/23ec04ee830846958605622f27ff5c3d/CSS_SHIP/en-US/daa5830ff4b14dae82379390c7b881db.html">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/sap-sales-cloud">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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      <title>Instantly released an AI Voice Agent in its September 22 Instantly Agents release that engages prospects by voice using ElevenLabs audio…</title>
      <link>https://gtmtechindex.com/changelog/instantly</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03ef9c</guid>
      <pubDate>Tue, 22 Sep 2026 12:00:00 GMT</pubDate>
      <category>Product / capability</category>
      <category>Sales Engagement &amp; Outreach</category>
      <category>Data &amp; Enrichment</category>
      <category>AI SDR &amp; Outbound Agents</category>
      <description><![CDATA[<p>Instantly released an AI Voice Agent in its September 22 Instantly Agents release that engages prospects by voice using ElevenLabs audio models. The changelog says it can call new inbound leads within seconds, qualify prospects and capture a preferred demo time; the help center adds that it runs either as a phone agent on a workspace number for inbound or outbound calls or as an embeddable website voice widget.</p><p><strong>Why it matters:</strong> This takes an email first outreach platform into AI placed phone calls, so buyers who turn on outbound calling bring calling consent rules such as the TCPA into scope for their Instantly use.</p><p>Impact: High. Verification: Verified. Type: Product / capability.</p><p>Evidence: <a href="https://feedback.instantly.ai/changelog/the-new-instantly-agents-are-here">Vendor announcement</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/instantly">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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      <title>Fireflies.ai: Fireflies published its app in the Zoom App Store, where it runs inside Zoom's in meeting Apps panel.</title>
      <link>https://gtmtechindex.com/changelog/fireflies-ai</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03ef9b</guid>
      <pubDate>Tue, 22 Sep 2026 12:00:00 GMT</pubDate>
      <category>Integration / interoperability</category>
      <category>Conversation Intelligence</category>
      <description><![CDATA[<p>Fireflies published its app in the Zoom App Store, where it runs inside Zoom's in meeting Apps panel. Once installed, a user can invite Fred, the Fireflies notetaker, into any live Zoom meeting with one click instead of switching to the Fireflies dashboard. Meetings on the calendar keep auto joining as before.</p><p><strong>Why it matters:</strong> Unscheduled Zoom calls such as ad hoc deal syncs and quick prospect calls can now be captured from inside the call, so fewer conversations are missing from call records, deal intelligence and CRM autofill. Teams that govern Zoom apps now have a Fireflies listing to approve or block through Zoom's own app controls.</p><p>Impact: Medium. Verification: Verified. Type: Integration / interoperability.</p><p>Evidence: <a href="https://fireflies.circle.so/c/fireflies-product-updates/invite-fred-to-a-zoom-meeting-without-leaving-zoom">Vendor announcement</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/fireflies-ai">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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      <title>Breakcold's REST API and MCP inbox read endpoints now enforce conversation level access for user actors.</title>
      <link>https://gtmtechindex.com/changelog/breakcold</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03ef9a</guid>
      <pubDate>Tue, 22 Sep 2026 12:00:00 GMT</pubDate>
      <category>Security / compliance</category>
      <category>LinkedIn &amp; Social Selling</category>
      <category>Sales Engagement &amp; Outreach</category>
      <description><![CDATA[<p>Breakcold's REST API and MCP inbox read endpoints now enforce conversation level access for user actors. Record conversation lists filter out conversations the authenticated user cannot read, and message list and detail requests reject inaccessible conversations, while application actors keep organization scoped inbox access.</p><p><strong>Why it matters:</strong> AI agents and scripts connected through MCP or the API as a user can no longer read inbox threads that user is not permitted to see, which narrows what an assistant can pull from shared LinkedIn, email and WhatsApp conversations.</p><p>Impact: Medium. Verification: Verified. Type: Security / compliance.</p><p>Evidence: <a href="https://docs.breakcold.com/api/changelog#september-22-2026">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/breakcold">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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      <title>Autobound launched a rebuilt Reddit Signals feed that extracts B2B events from 550+ vetted business subreddits into 15 typed subtypes…</title>
      <link>https://gtmtechindex.com/changelog/autobound</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03ef99</guid>
      <pubDate>Tue, 22 Sep 2026 12:00:00 GMT</pubDate>
      <category>Product / capability</category>
      <category>Intent &amp; Signals</category>
      <category>Sales Engagement &amp; Outreach</category>
      <category>Data &amp; Enrichment</category>
      <description><![CDATA[<p>Autobound launched a rebuilt Reddit Signals feed that extracts B2B events from 550+ vetted business subreddits into 15 typed subtypes, such as pricingChange, serviceOutage, layoffs and buyingIntent, each with verbatim quotes, a link to the source thread and a company domain from its resolver. A first pass model gates threads, a stronger model extracts the signal and an automated reviewer rechecks risky records, and every event carries an evidence stage (speculative, rumored, reported, confirmed). The feed ships weekly through the Signal API and the MCP server.</p><p><strong>Why it matters:</strong> Buyers can filter community sourced signals by evidence strength, and Autobound states it does not resolve Reddit usernames to real identities. The post claims roughly 150,000 signals a month, while the API changelog states about 13,000 to 21,667 a month through the API, so confirm volume before buying.</p><p>Impact: Medium. Verification: Verified. Type: Product / capability.</p><p>Evidence: <a href="https://www.autobound.ai/blog/reddit-signals-launch">Vendor announcement</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/autobound">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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      <title>Airspeed switched on Mach 1, which its 24 Sep newsletter describes as deep analysis, for every workspace by default, with no request or…</title>
      <link>https://gtmtechindex.com/changelog/airspeed</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03ef98</guid>
      <pubDate>Tue, 22 Sep 2026 12:00:00 GMT</pubDate>
      <category>Pricing / packaging</category>
      <category>Conversation Intelligence</category>
      <category>Revenue Intelligence &amp; Forecasting</category>
      <description><![CDATA[<p>Airspeed switched on Mach 1, which its 24 Sep newsletter describes as deep analysis, for every workspace by default, with no request or admin toggle needed. Each user gets a published allowance of 16 Mach 1 runs per month.</p><p><strong>Why it matters:</strong> A stated per user monthly run limit tells buyers what the deep analysis feature includes before they sign, and it is a usage cap to plan around for heavy users.</p><p>Impact: High. Verification: Verified. Type: Pricing / packaging.</p><p>Evidence: <a href="https://www.goairspeed.com/release-notes/mach-1-for-every-workspace">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/airspeed">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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      <title>Aircall AI Voice Agents can now run Outbound Campaigns: an admin uploads a contact list, picks an AI Voice Agent and launches, and the…</title>
      <link>https://gtmtechindex.com/changelog/aircall</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03ef97</guid>
      <pubDate>Tue, 22 Sep 2026 12:00:00 GMT</pubDate>
      <category>Product / capability</category>
      <category>Dialers &amp; Voice</category>
      <category>Conversation Intelligence</category>
      <description><![CDATA[<p>Aircall AI Voice Agents can now run Outbound Campaigns: an admin uploads a contact list, picks an AI Voice Agent and launches, and the agent works through the list answering questions, qualifying leads and booking meetings, bringing in the team when needed. Connection rates and outcomes are tracked while the campaign runs. Aircall states the feature is available on every plan and consumes existing AI Voice Agent minutes.</p><p><strong>Why it matters:</strong> This moves Aircall's AI from answering inbound calls to placing outbound calls across a list with no rep dialing, so buyers need to check consent, calling hour and AI disclosure handling before switching it on. Minute based consumption on every plan also changes how AI calling cost should be forecast.</p><p>Impact: High. Verification: Partially Verified. Type: Product / capability.</p><p>Evidence: <a href="https://aircall.io/blog/news/ai-voice-agents-sept26/">Vendor announcement</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/aircall">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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      <title>QuickProsp v1.27.0 adds a Personalized and Merge tags switch to the email preview and the live editor preview, and the preview now names…</title>
      <link>https://gtmtechindex.com/changelog/quickprosp</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94dd5c700f29c9782cb30</guid>
      <pubDate>Mon, 21 Sep 2026 12:00:00 GMT</pubDate>
      <category>Product / capability</category>
      <category>Sales Engagement &amp; Outreach</category>
      <category>CRM &amp; Systems of Record</category>
      <category>Marketing Automation &amp; ABM</category>
      <description><![CDATA[<p>QuickProsp v1.27.0 adds a Personalized and Merge tags switch to the email preview and the live editor preview, and the preview now names any merge tag that has no data for the previewed contact instead of quietly substituting neutral wording. Campaigns are also saved as drafts automatically from step 2 of setup, with a Save draft and exit button.</p><p><strong>Why it matters:</strong> A tag pointing at a field that was never imported previously looked correct in preview and only went wrong in the recipient's inbox, so senders now get a real check on what goes out before launch.</p><p>Impact: Medium. Verification: Verified. Type: Product / capability.</p><p>Evidence: <a href="https://quickprosp.com/release-notes#rel-v1-27-0">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/quickprosp">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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      <title>PeopleLinx released a revenue orchestration solution for commercial real estate brokers, REITs and acquisition teams.</title>
      <link>https://gtmtechindex.com/changelog/peoplelinx</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94dd5c700f29c9782cb2f</guid>
      <pubDate>Mon, 21 Sep 2026 12:00:00 GMT</pubDate>
      <category>Product / capability</category>
      <category>Sales Engagement &amp; Outreach</category>
      <category>Data &amp; Enrichment</category>
      <category>Dialers &amp; Voice</category>
      <description><![CDATA[<p>PeopleLinx released a revenue orchestration solution for commercial real estate brokers, REITs and acquisition teams. It identifies target properties from set criteria (asset class, geography, property profile), separates owners from tenants and operators, finds the decision makers behind property LLCs, runs personalized email and video outreach, and qualifies and routes responses to the assigned broker.</p><p><strong>Why it matters:</strong> Extends PeopleLinx into a new vertical with property and ownership research that general contact databases lack, so CRE and REIT buyers can judge it against CRE specific data tools rather than generic sequencers. It is sold as a managed program, so buyers should confirm which steps run in software and which are done by PeopleLinx staff.</p><p>Impact: Medium. Verification: Verified. Type: Product / capability.</p><p>Evidence: <a href="https://peoplelinx.com/blog/industry-first-cre-origination-solution">Vendor announcement</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/peoplelinx">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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    <item>
      <title>Version 1.9 of the Thnks Salesforce AppExchange app adds a Send Thnks action to Flow Builder, so record triggered, scheduled or screen…</title>
      <link>https://gtmtechindex.com/changelog/thnks</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03ef96</guid>
      <pubDate>Mon, 21 Sep 2026 12:00:00 GMT</pubDate>
      <category>Integration / interoperability</category>
      <category>Sales Engagement &amp; Outreach</category>
      <category>Sales Enablement &amp; Readiness</category>
      <description><![CDATA[<p>Version 1.9 of the Thnks Salesforce AppExchange app adds a Send Thnks action to Flow Builder, so record triggered, scheduled or screen flows can send a gift directly without first creating a Thnks Request record or passing an approval process. Sends run asynchronously, a failed send creates a follow up Task on the linked source record, and the release also fixes sender attribution and recipient names on automated sends.</p><p><strong>Why it matters:</strong> RevOps teams can trigger gifts from sales cadences, renewals and closed won events inside Salesforce, but this path skips the Thnks Request approval step, so spend and send control rests on Flow logic and permission set assignment rather than a human approver.</p><p>Impact: Medium. Verification: Partially Verified. Type: Integration / interoperability.</p><p>Evidence: <a href="https://docs.thnks.com/appexchange/release-notes-v1-9">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/thnks">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
    </item>
    <item>
      <title>Snov.io added Generect as a data provider for its Pull LinkedIn profile enrichment action, fetching prospect data directly from LinkedIn…</title>
      <link>https://gtmtechindex.com/changelog/snov-io</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03ef95</guid>
      <pubDate>Mon, 21 Sep 2026 12:00:00 GMT</pubDate>
      <category>Integration / interoperability</category>
      <category>Sales Engagement &amp; Outreach</category>
      <category>Data &amp; Enrichment</category>
      <category>LinkedIn &amp; Social Selling</category>
      <description><![CDATA[<p>Snov.io added Generect as a data provider for its Pull LinkedIn profile enrichment action, fetching prospect data directly from LinkedIn at the moment enrichment runs and returning 30+ data points such as personal and company information, experience and skills. Generect costs 4 tokens per prospect versus 1 token for Snov.io's own database, which the enrichment guide says is updated monthly, and it returns profile data only, not emails or phone numbers.</p><p><strong>Why it matters:</strong> Teams get current LinkedIn profile data for personalization at four times the token cost of the stored database, and because the data is pulled live from LinkedIn through a third party, buyers should ask how that sourcing sits with LinkedIn's user agreement.</p><p>Impact: Medium. Verification: Verified. Type: Integration / interoperability.</p><p>Evidence: <a href="https://snov.io/release-notes">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/snov-io">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
    </item>
    <item>
      <title>Salesmate published a help article for its Marketing Email Frequency Safeguard, set under Setup &gt; Email &amp; Delivery, which caps how many…</title>
      <link>https://gtmtechindex.com/changelog/salesmate</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03ef94</guid>
      <pubDate>Mon, 21 Sep 2026 12:00:00 GMT</pubDate>
      <category>Product / capability</category>
      <category>CRM &amp; Systems of Record</category>
      <category>Sales Engagement &amp; Outreach</category>
      <category>Dialers &amp; Voice</category>
      <description><![CDATA[<p>Salesmate published a help article for its Marketing Email Frequency Safeguard, set under Setup &gt; Email &amp; Delivery, which caps how many marketing emails one contact can receive over rolling daily, weekly, two week or monthly windows. Email Campaigns and nontransactional Smart Flow emails skip any recipient who has hit the cap and record the reason in campaign stats or the flow log, while transactional emails are not affected. The same feature was posted as 'Coming soon' in the community Planned Release category on 10 Jul 2026.</p><p><strong>Why it matters:</strong> An account level cap on marketing sends gives marketing ops a platform control against over mailing, which feeds unsubscribe and spam complaint rates that Google and Yahoo bulk sender rules police. The logged skip reason makes the suppression auditable per recipient.</p><p>Impact: Medium. Verification: Partially Verified. Type: Product / capability.</p><p>Evidence: <a href="https://support.salesmate.io/hc/en-us/articles/62474794220313-Marketing-Email-Frequency-Safeguard">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/salesmate">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
    </item>
    <item>
      <title>Leadsforge added local business search to its Public API under /maps-discovery, exposing Google Maps business search by location, radius…</title>
      <link>https://gtmtechindex.com/changelog/leadsforge</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03ef93</guid>
      <pubDate>Mon, 21 Sep 2026 12:00:00 GMT</pubDate>
      <category>Product / capability</category>
      <category>Data &amp; Enrichment</category>
      <category>Intent &amp; Signals</category>
      <description><![CDATA[<p>Leadsforge added local business search to its Public API under /maps-discovery, exposing Google Maps business search by location, radius and category, owner enrichment for discovered companies, a category list endpoint, async job status and results, and completion webhooks. Before this, Maps discovery was only available inside the Leadsforge app; the endpoints (including POST /maps-discovery/search and POST /maps-discovery/enrich-owners) are live in the published API spec.</p><p><strong>Why it matters:</strong> Teams and partners selling to local and SMB businesses can now run discovery and owner enrichment from their own tools or workflows without the Leadsforge UI. The source of these records is Google Maps results, which buyers should factor into data provenance and platform terms review.</p><p>Impact: Medium. Verification: Verified. Type: Product / capability.</p><p>Evidence: <a href="https://roadmap.salesforge.ai/en/changelogs/weekly-release-update-sep-week-3-3">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/leadsforge">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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    <item>
      <title>ActiveCampaign: Active Intelligence's Industry Intelligence feature now ends a run without publishing a card when no source is relevant to the customer's…</title>
      <link>https://gtmtechindex.com/changelog/activecampaign</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03ef92</guid>
      <pubDate>Sun, 20 Sep 2026 12:00:00 GMT</pubDate>
      <category>Product / capability</category>
      <category>Marketing Automation &amp; ABM</category>
      <category>Sales Engagement &amp; Outreach</category>
      <description><![CDATA[<p>Active Intelligence's Industry Intelligence feature now ends a run without publishing a card when no source is relevant to the customer's market, such as off vertical, off region, listing, directory, pricing or press release pages. ActiveCampaign states that about 55% of generated Industry Intelligence cards were previously failing its quality evaluation because the fallback path published weak cards. Brand monitoring and competitive intelligence are not affected.</p><p><strong>Why it matters:</strong> Buyers relying on the proactive AI to surface market signals get fewer low quality cards, and the release note discloses a measured failure rate for the prior behavior, which is rare evidence of how the vendor evaluates AI output.</p><p>Impact: Medium. Verification: Verified. Type: Product / capability.</p><p>Evidence: <a href="https://www.activecampaign.com/release-notes">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/activecampaign">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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    <item>
      <title>The Gainsight CS September 2026 release added a CS MCP Logs object that records every AI tool call made through Copilot, the Gainsight AI…</title>
      <link>https://gtmtechindex.com/changelog/gainsight</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6ab94d1abae534b71b03ef91</guid>
      <pubDate>Sat, 19 Sep 2026 12:00:00 GMT</pubDate>
      <category>Safety / governance</category>
      <category>Customer Success &amp; Retention</category>
      <category>Revenue Intelligence &amp; Forecasting</category>
      <description><![CDATA[<p>The Gainsight CS September 2026 release added a CS MCP Logs object that records every AI tool call made through Copilot, the Gainsight AI Agent in Slack and the Gainsight CS MCP server, capturing the tool invoked, the user, the source platform and the call status. A new Update Source field on CTAs and Success Plans flags records created or last updated by Copilot or MCP, and Ask Staircase now answers account questions from email, meeting, call and ticket history inside those same three AI surfaces, with inline citations and an admin on or off toggle.</p><p><strong>Why it matters:</strong> Teams connecting ChatGPT or Claude to customer records get a reportable audit trail of which AI tools ran, for whom, and which records they changed, which supports governance review before widening agent access.</p><p>Impact: Medium. Verification: Partially Verified. Type: Safety / governance.</p><p>Evidence: <a href="https://support.gainsight.com/gainsight_nxt/Release_Notes/Current_Release_Notes_-_2026/Gainsight_CS_Release_Notes_Q3_September_2026">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/gainsight">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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    <item>
      <title>QuickProsp shipped four feature releases between 8 and 19 September.</title>
      <link>https://gtmtechindex.com/changelog/quickprosp</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6aaf42546b90df6660784c11</guid>
      <pubDate>Sat, 19 Sep 2026 12:00:00 GMT</pubDate>
      <category>Product / capability</category>
      <category>Sales Engagement &amp; Outreach</category>
      <category>CRM &amp; Systems of Record</category>
      <category>Marketing Automation &amp; ABM</category>
      <description><![CDATA[<p>QuickProsp shipped four feature releases between 8 and 19 September. They add conditional sequence branches based on prospect responses, a separate tracking domain for each sending domain, warmup limits per mailbox with an API endpoint to set them, scheduled replies and wider automatic suppression. Version 1.26.0 on 19 September adds Microsoft permissions that let warmup mark messages as read and move them out of Junk.</p><p><strong>Why it matters:</strong> Most of this is sending discipline: tracking aligned to each sender and warmup controlled mailbox by mailbox. The Microsoft change asks for broader mailbox permissions, and existing connections pick them up when reconnected, so admins should know what they are granting.</p><p>Impact: Medium. Verification: Verified. Type: Product / capability.</p><p>Evidence: <a href="https://quickprosp.com/release-notes#rel-v1-26-0">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/quickprosp">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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    <item>
      <title>Membrain now includes Insight Engine Basic for every customer, with 500 credits and 100 MCP calls a month.</title>
      <link>https://gtmtechindex.com/changelog/membrain</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6aaf42546b90df6660784c0c</guid>
      <pubDate>Sat, 19 Sep 2026 12:00:00 GMT</pubDate>
      <category>Pricing / packaging</category>
      <category>CRM &amp; Systems of Record</category>
      <category>Sales Enablement &amp; Readiness</category>
      <category>Revenue Intelligence &amp; Forecasting</category>
      <description><![CDATA[<p>Membrain now includes Insight Engine Basic for every customer, with 500 credits and 100 MCP calls a month. The release also adds proactive meeting preparation, suggested follow up tasks, links to newly found records and individual OAuth authentication for Claude through MCP. Advanced enrichment and automation stay in paid packages.</p><p><strong>Why it matters:</strong> AI that was a separate subscription is now part of the base product, so every buyer can test the core workflows before paying for more. The monthly allowances and the line between included and paid automation are what decide the real cost.</p><p>Impact: High. Verification: Verified. Type: Pricing / packaging.</p><p>Evidence: <a href="https://www.membrain.com/product-updates/insight-engine-is-now-built-into-membrain-for-everyone">Vendor announcement</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/membrain">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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      <title>Klenty published an analysis of 22,195 retry attempts across 112,225 US calls to 21,668 prospects, grouped by the time since an unanswered…</title>
      <link>https://gtmtechindex.com/changelog/klenty</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6aaf42546b90df6660784c0a</guid>
      <pubDate>Fri, 18 Sep 2026 12:00:00 GMT</pubDate>
      <category>Performance evidence</category>
      <category>Sales Engagement &amp; Outreach</category>
      <category>Dialers &amp; Voice</category>
      <category>Conversation Intelligence</category>
      <description><![CDATA[<p>Klenty published an analysis of 22,195 retry attempts across 112,225 US calls to 21,668 prospects, grouped by the time since an unanswered call. Retries made the next day were answered 14.67 percent of the time against 12.27 percent for retries within 15 minutes. Meeting rates were 9 percent against 2 percent, and negative reactions 22 percent against 35 percent.</p><p><strong>Why it matters:</strong> This is useful evidence against the habit of calling straight back. It is observational data from calls placed through Klenty, with no sampling period and no controlled comparison, so treat it as a reason to run your own test and not as a promised result.</p><p>Impact: Medium. Verification: Verified. Type: Performance evidence.</p><p>Evidence: <a href="https://www.klenty.com/blog/is-double-tapping-necessary-to-improve-cold-calling-connect-rate/">Vendor announcement</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/klenty">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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      <title>Apollo.io: Apollo added structured error_details to selected REST and MCP errors, with stable codes and recovery guidance covering search validation…</title>
      <link>https://gtmtechindex.com/changelog/apollo-io</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6aaf42546b90df6660784bff</guid>
      <pubDate>Fri, 18 Sep 2026 12:00:00 GMT</pubDate>
      <category>Product / capability</category>
      <category>Data &amp; Enrichment</category>
      <category>Sales Engagement &amp; Outreach</category>
      <category>Dialers &amp; Voice</category>
      <description><![CDATA[<p>Apollo added structured error_details to selected REST and MCP errors, with stable codes and recovery guidance covering search validation and enrichment failures. Organization Enrichment requests with a missing or unreadable identifier now return HTTP 422 where they used to return 200 with an empty organization. The legacy top level fields on migrated errors will be removed on 16 February 2027.</p><p><strong>Why it matters:</strong> The 200 that becomes a 422 is the line to read. Any workflow that treated an empty enrichment as a quiet success will now see a failure, which is the honest answer and also a breaking one. The February 2027 removal date gives integration owners five months to update their error handling.</p><p>Impact: High. Verification: Verified. Type: Product / capability.</p><p>Evidence: <a href="https://docs.apollo.io/changelog/api-errors-now-include-structured-details">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/apollo-io">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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      <title>Close removed the split between personal and group phone numbers and folded the former Premium Number features into every number at no…</title>
      <link>https://gtmtechindex.com/changelog/close</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6aaf42546b90df6660784c04</guid>
      <pubDate>Thu, 17 Sep 2026 12:00:00 GMT</pubDate>
      <category>Pricing / packaging</category>
      <category>CRM &amp; Systems of Record</category>
      <category>Dialers &amp; Voice</category>
      <category>Sales Engagement &amp; Outreach</category>
      <description><![CDATA[<p>Close removed the split between personal and group phone numbers and folded the former Premium Number features into every number at no extra charge. Each number now supports shared ringing, round robin, lead based routing, menus, voicemail and forwarding, with separate caller ID permissions for people outside the number's members and for voice agents. Earlier in the window, on 9 September, Auto Update began showing the values it withheld for low confidence, so a user can inspect and accept them.</p><p><strong>Why it matters:</strong> A paid add on became standard, so telephony costs are worth a fresh look. The caller ID permission on each number decides which people and which AI agents may call out under a given identity. The Auto Update change is the quieter win: an empty field now reads as a decision a person can overrule and not as a failure.</p><p>Impact: High. Verification: Verified. Type: Pricing / packaging.</p><p>Evidence: <a href="https://close.com/changelog/phone-number-management">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/close">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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      <title>Bigin by Zoho CRM: Bigin released updates for iOS 27, iPadOS 27, macOS 27 and watchOS 27.</title>
      <link>https://gtmtechindex.com/changelog/bigin</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6aaf42546b90df6660784c01</guid>
      <pubDate>Thu, 17 Sep 2026 12:00:00 GMT</pubDate>
      <category>Product / capability</category>
      <category>CRM &amp; Systems of Record</category>
      <category>Sales Engagement &amp; Outreach</category>
      <category>Customer Success &amp; Retention</category>
      <description><![CDATA[<p>Bigin released updates for iOS 27, iPadOS 27, macOS 27 and watchOS 27. They add contextual Siri queries and Apple Intelligence summaries of customer records, deals and conversations, along with WhatsApp reply suggestions, an AI task list on Apple Watch, product image generation and capture of an invoice photo into a deal's product list.</p><p><strong>Why it matters:</strong> For a small sales team that lives on iPhones, this puts record summaries and data entry where the work happens. The gains depend on Apple's newest operating systems, so check the device fleet before counting on them.</p><p>Impact: Medium. Verification: Verified. Type: Product / capability.</p><p>Evidence: <a href="https://www.zoho.com/blog/bigin/os27.html">Vendor announcement</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/bigin">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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      <title>Pipedrive launched Nova, meeting intelligence built into the CRM and included on every plan at no extra cost.</title>
      <link>https://gtmtechindex.com/changelog/pipedrive</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6aaf42546b90df6660784c0e</guid>
      <pubDate>Wed, 16 Sep 2026 12:00:00 GMT</pubDate>
      <category>Product / capability</category>
      <category>CRM &amp; Systems of Record</category>
      <category>Sales Engagement &amp; Outreach</category>
      <category>Marketing Automation &amp; ABM</category>
      <description><![CDATA[<p>Pipedrive launched Nova, meeting intelligence built into the CRM and included on every plan at no extra cost. Nova prepares briefs from CRM data, captures meetings through a visible notetaker or desktop audio, and drafts summaries and CRM updates. Suggested changes need the user's approval, admins can disable access, and users manage participant consent.</p><p><strong>Why it matters:</strong> Meeting capture that used to be a separate purchase is now part of the subscription, which changes the math for small teams paying for a notetaker. The approval step before anything is written to a record is the safeguard to confirm during evaluation.</p><p>Impact: High. Verification: Verified. Type: Product / capability.</p><p>Evidence: <a href="https://www.pipedrive.com/en/newsroom/pipedrive-launches-nova-to-turn-sales-meetings-into-crm-intelligence">Vendor announcement</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/pipedrive">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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      <title>HeyReach released workspace blacklists that hold up to 1,000 people and 1,000 companies, with CSV import and additions through the API and…</title>
      <link>https://gtmtechindex.com/changelog/heyreach</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6aaf42546b90df6660784c08</guid>
      <pubDate>Wed, 16 Sep 2026 12:00:00 GMT</pubDate>
      <category>Safety / governance</category>
      <category>LinkedIn &amp; Social Selling</category>
      <category>Sales Engagement &amp; Outreach</category>
      <category>Data &amp; Enrichment</category>
      <description><![CDATA[<p>HeyReach released workspace blacklists that hold up to 1,000 people and 1,000 companies, with CSV import and additions through the API and MCP of up to 100 entries per request. New campaigns turn on both exclusion checks by default, and an excluded lead never enters the sequence.</p><p><strong>Why it matters:</strong> A reusable suppression list is basic outreach hygiene that LinkedIn tools have been slow to offer. Note the limits: lists belong to one workspace, are capped at 1,000, and a user can switch the exclusions off for a campaign.</p><p>Impact: Medium. Verification: Verified. Type: Safety / governance.</p><p>Evidence: <a href="https://www.heyreach.io/blog/blacklist-is-live">Vendor announcement</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/heyreach">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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      <title>Cognism announced that its ISO 27001 and ISO 27701 certifications are now issued by British Assessment Bureau, a certification body…</title>
      <link>https://gtmtechindex.com/changelog/cognism</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6aaf42546b90df6660784c05</guid>
      <pubDate>Wed, 16 Sep 2026 12:00:00 GMT</pubDate>
      <category>Security / compliance</category>
      <category>Data &amp; Enrichment</category>
      <category>Intent &amp; Signals</category>
      <description><![CDATA[<p>Cognism announced that its ISO 27001 and ISO 27701 certifications are now issued by British Assessment Bureau, a certification body accredited by UKAS. The notice identifies certificate 273578, issued 28 August 2026 and expiring 1 September 2028. The standards themselves are unchanged.</p><p><strong>Why it matters:</strong> Who issued a certificate matters as much as the certificate. Security reviewers who check accreditation can now trace Cognism's to UKAS, and should ask for the current certificates during due diligence.</p><p>Impact: Medium. Verification: Verified. Type: Security / compliance.</p><p>Evidence: <a href="https://www.cognism.com/newsroom/ukas-accredited-iso-27001-and-27701-certification">Vendor announcement</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/cognism">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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    <item>
      <title>ActiveCampaign shipped two Active Intelligence updates in three days.</title>
      <link>https://gtmtechindex.com/changelog/activecampaign</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6aaf42546b90df6660784bfd</guid>
      <pubDate>Wed, 16 Sep 2026 12:00:00 GMT</pubDate>
      <category>Safety / governance</category>
      <category>Marketing Automation &amp; ABM</category>
      <category>Sales Engagement &amp; Outreach</category>
      <description><![CDATA[<p>ActiveCampaign shipped two Active Intelligence updates in three days. On 14 September the assistant began preserving a campaign's selected audiences and reusing existing audience IDs without overwriting their definitions, and its approval cards now keep allow and skip decisions across reloads. On 16 September it started choosing brand voice examples by email type and added a dashboard widget for lifetime goal conversions.</p><p><strong>Why it matters:</strong> The audience change is the one that matters, because an assistant that can rewrite who receives a campaign needs a record of what it was allowed to do. ActiveCampaign documents a gap: a manual save made at the same moment can still be overwritten. The goals widget has no date filter yet, so it is a counter, not a report.</p><p>Impact: Medium. Verification: Partially Verified. Type: Safety / governance.</p><p>Evidence: <a href="https://www.activecampaign.com/release-notes">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/activecampaign">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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      <title>HubSpot Sales Hub: HubSpot's 2026.09 developer release expands the Sequences API to create, read, update and delete sequences and adds an Email Template API…</title>
      <link>https://gtmtechindex.com/changelog/hubspot-sales-hub</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6aaf42546b90df6660784c09</guid>
      <pubDate>Tue, 15 Sep 2026 12:00:00 GMT</pubDate>
      <category>Product / capability</category>
      <category>Sales Engagement &amp; Outreach</category>
      <category>CRM &amp; Systems of Record</category>
      <category>Revenue Intelligence &amp; Forecasting</category>
      <description><![CDATA[<p>HubSpot's 2026.09 developer release expands the Sequences API to create, read, update and delete sequences and adds an Email Template API, both requiring authorization at the user level. New read only Forecasts and Notetaker Recap APIs expose forecast submissions and history and processed call and meeting summaries for Sales Hub Professional and Enterprise. Object Tags and a Task Series API for repeating tasks are open to Sales Hub Starter and above.</p><p><strong>Why it matters:</strong> Sequences were the part of Sales Hub an integration could watch but not build. With create and update access, outreach setup can be automated, and forecast and meeting data can flow to outside reporting. Check seat entitlements first, because several of these APIs depend on the tier.</p><p>Impact: High. Verification: Verified. Type: Product / capability.</p><p>Evidence: <a href="https://developers.hubspot.com/changelog/fall-2026-spotlight">Vendor documentation</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/hubspot-sales-hub">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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      <title>Clay made its Plugin available to all customers, bundling its CLI and API for coding agents such as Claude Code and Codex.</title>
      <link>https://gtmtechindex.com/changelog/clay</link>
      <guid isPermaLink="false">gtmtechindex.com:change:6aaf42546b90df6660784c03</guid>
      <pubDate>Tue, 15 Sep 2026 12:00:00 GMT</pubDate>
      <category>Product / capability</category>
      <category>Data &amp; Enrichment</category>
      <category>AI SDR &amp; Outbound Agents</category>
      <description><![CDATA[<p>Clay made its Plugin available to all customers, bundling its CLI and API for coding agents such as Claude Code and Codex. General availability adds programmatic control of Audiences, campaign creation and analytics in Sequencer, and table queries, on top of the enrichment and workflow functions from the beta. A day later Clay opened the Plugin and its other newer products to customers on legacy Starter, Explorer and Pro plans until 31 December 2026.</p><p><strong>Why it matters:</strong> This turns Clay from a tool an operator clicks through into infrastructure a team can build on. Write access from a coding agent is the part to govern: decide which agents may create campaigns before one does. Legacy customers get a free look with a hard end, so budget for the plan change before building on it.</p><p>Impact: High. Verification: Verified. Type: Product / capability.</p><p>Evidence: <a href="https://www.clay.com/blog/build-custom-gtm-tooling-on-clay">Vendor announcement</a></p><p>Source: <a href="https://gtmtechindex.com/changelog/clay">GTM Tech Index change log</a>. Free to reuse with a link back. <a href="https://gtmtechindex.com/use-this-data">Terms</a>.</p>]]></description>
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